What are the responsibilities and job description for the Process Improvement Project Manager position at T&L Process Solutions LLC?
About the Role
T&L Process Solutions is seeking a Process Improvement Project Manager to support housing authority related initiatives and operational improvement efforts.
This role is ideal for someone who can:
- Step into a complex environment and quickly learn how teams operate
- Bring structure, clarity, and momentum to both processes and projects
- Work closely with directors, department leaders, and cross functional teams
- Create process maps, write SOPs, and support project planning and execution
- Identify opportunities to improve operations through practical use of the latest AI technology and other emerging tools
Key Responsibilities
- Understand, evaluate, and document current business processes across departments
- Create clear process maps, workflow diagrams, SOPs, and other operational documentation
- Partner with department leaders to define project scope, priorities, goals, and next steps
- Help organize and manage projects from planning through execution using structured PMO practices and tools
- Track action items, timelines, risks, dependencies, and project progress
- Identify inefficiencies, bottlenecks, and gaps in current workflows and recommend practical improvements
- Facilitate meetings, gather requirements, and communicate effectively with stakeholders across teams
- Support standardization of processes and creation of repeatable frameworks across departments
- Explore opportunities to leverage AI and other modern technologies to improve efficiency, communication, and service delivery
- Help bridge the gap between strategic ideas and day to day operational execution
Required Qualifications
- 3 to 5 years of experience in project management, process improvement, business analysis, operations, or a related field
- Strong experience with process mapping, workflow documentation, and SOP development
- Experience using project management or PMO tools to support planning, coordination, and execution
- Ability to gather information from stakeholders and turn it into clear documentation and actionable plans
- Strong communication, facilitation, organizational, and follow through skills
- Ability to work independently in a remote environment while managing multiple priorities
Preferred Qualifications
- Experience working with housing authorities, government agencies, or regulated organizations
- Familiarity with Lean, Six Sigma, or other process improvement methodologies
- Experience supporting directors or department leaders in defining and advancing operational initiatives
- Interest in AI, automation, and emerging technologies that can improve business processes
- Developer experience or hands on experience with rapid AI assisted prototyping and vibe coding is a plus
What We Offer
- Flexible hours
- Remote work arrangement with planned travel as needed
- Opportunity to work on meaningful operational improvement initiatives
- Hands on exposure to the latest AI technology and practical ways to apply it in real business processes
- Potential for full time employment after the initial contract period
Contract Details
- 6 month contractor role
- Option to transition into a full time position based on business needs and performance
Pay: $90,000.00 - $130,000.00 per year
Work Location: In person
Salary : $90,000 - $130,000