What are the responsibilities and job description for the Service Writer/Customer Service Representative position at T & C Diesel Truck & Trailer, Inc.?
T&C Diesel Truck and Trailer Repair is growing, and we’re looking to add a Service Writer / Customer Service Representative to our team!
This full-time position (Monday–Friday, 8am–5pm) is perfect for someone who not only enjoys working with people but also has hands-on experience or strong knowledge in diesel mechanics. Understanding the language and workflow of truck and trailer repair is essential to keeping our operations running smoothly.
Responsibilities include:
- Communicating effectively with customers and technicians
- Scheduling and managing daily workflow
- Ordering and tracking parts
- Maintaining service records (customer and in-house)
- Light clerical tasks and general shop coordination
You’ll serve as the key link between our customers and service team, so the ability to speak both “mechanical” and “customer service” is a must.
We offer competitive pay, paid vacation, and benefits in a family-owned environment that values hard work and industry experience.
To apply, contact Clay at clay@tncdiesel.com or call 865-505-1919
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $20 - $30