What are the responsibilities and job description for the Receptionist position at T-A-X SERVICES LLC?
Overview
T-A-X Services LLC is looking for a friendly, professional, dependable, and organized Bilingual Receptionist to join our team. This person will be the first point of contact for many of our clients, both in person and over the phone, so excellent customer service and communication skills are very important.
We are looking for someone who is comfortable working in a busy professional office, can multitask, pays close attention to detail, and is willing to learn our office procedures and systems.
Responsibilities
- Welcome clients and visitors in a friendly and professional manner.
- Answer and manage incoming phone calls in both English and Spanish.
- Schedule and confirm client appointments.
- Take accurate messages and direct calls to the appropriate team member.
- Assist clients with basic questions and communicate information clearly and professionally.
- Receive, organize, scan, and properly route client documents.
- Perform data entry and general clerical/administrative duties.
- Maintain organized client records and office files.
- Assist with emails, correspondence, printing, copying, and document preparation.
- Maintain the reception/front desk area clean and organized.
- Communicate with staff regarding client appointments, messages, and documents.
- Assist the office team with additional administrative tasks as needed.
- Maintain professionalism and confidentiality when handling client information.
Qualifications
- Bilingual English/Spanish required.
- Excellent customer service and communication skills.
- Professional and friendly attitude.
- Dependable, punctual, and responsible.
- Strong organizational skills and attention to detail.
- Comfortable using computers, email, Microsoft Office, and learning new software.
- Ability to multitask and remain organized in a fast-paced environment.
- Good telephone etiquette.
- Previous receptionist, customer service, or office experience is preferred, but we are willing to train the right candidate.
Position
- Full-time
- Approximately 40 hours per week
- In-person position
- Pay: $18.00–$21.00 per hour, depending on experience
Pay: $18.00 - $21.00 per hour
Expected hours: 40.0 per week
Experience:
- Customer service: 1 year (Required)
Language:
- Spanish and English (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Takoma Park, MD 20912 (Required)
Work Location: In person
Salary : $18 - $21