What are the responsibilities and job description for the Automotive Service Advisor position at Szott M - 59 Jeep?
Szott M-59 Jeep – White Lake, MI 48383
Full-Time | Pay: $65,000–$130,000 per year
Join the Szott M-59 Jeep Team!
Szott M-59 Jeep is seeking an experienced Automotive Service Advisor / Service Writer to join our growing service department. We offer excellent earning potential, long-term career opportunities, and a positive team environment where employees are valued.
The Service Advisor is the main point of contact between customers and technicians. This position requires excellent communication, organization, sales ability, and a commitment to delivering an exceptional customer experience.
Responsibilities
Greet customers and accurately document their vehicle concerns
Create and manage repair orders
Perform test drives when appropriate to help verify symptoms
Review technician findings and explain recommended repairs
Provide accurate estimates for parts, labor, and completion times
Obtain authorization and keep customers updated throughout the repair process
Recommend factory-scheduled maintenance and needed services
Coordinate customer-pay, factory-warranty, and extended-warranty repairs
Maintain Customer Satisfaction Index standards established by Stellantis
Requirements
Minimum of two years of automotive service advisor or service writer experience
At least one year of experience at a Stellantis-branded dealership
Proven success in automotive service sales and customer satisfaction
Excellent communication, organization, and time-management skills
Ability to manage multiple repair orders in a fast-paced environment
Tekion, DealerConnect, Mopar, or Jeep experience is preferred
Valid driver’s license with an acceptable driving record
Ability to complete applicable background and drug screenings
Benefits
$65,000–$130,000 annual earning potential
401(k) with employer matching
Health, dental, and vision insurance
Paid time off and training
Employee discounts
Flexible scheduling
Professional development and advancement opportunities
Schedule and Location
8- to 10-hour shifts
Monday through Friday
Weekends as needed
White Lake, Michigan 48383
Join a growing Jeep dealership where hard work is recognized and employees have the opportunity to build a rewarding, long-term career.
Apply today to join the Szott M-59 Jeep team!
Szott M-59 Jeep is an equal-opportunity employer. We prohibit discrimination and harassment based on any characteristic protected by applicable federal, state, or local law.
Salary : $65,000 - $130,000