What are the responsibilities and job description for the Office Assistant (On-Site) position at Szco Supplies Inc?
Office Assistant
SZCO Supplies Inc. is an established wholesaler of knives, hand tools, and sporting goods, serving retailers and distributors nationwide since 1984.
We’re looking for a dependable, organized Office Assistant to support our daily operations. You’ll help process orders, respond to customers, maintain accurate records, and keep outstanding tasks moving.
The right person picks up new systems quickly, takes clear notes, checks their work, and follows through without needing repeated reminders.
What You’ll Do
- Enter and review customer orders, checking item numbers, quantities, pricing, and shipping information.
- Respond to vendor emails about orders, product availability, and service requests.
- Coordinate with sales, warehouse, and accounting teams to resolve questions and keep orders moving.
- Track open issues and follow up until they’re resolved.
- Maintain customer records, spreadsheets, and documents accurately.
- Assist with general administrative tasks and special projects as needed.
What We’re Looking For
- Previous experience in office administration, order entry, or customer support preferred.
- Strong attention to detail and the ability to work accurately while managing multiple priorities.
- Clear, professional communication by phone and email.
- Comfort using Excel, Outlook, and business software.
- Ability to learn procedures, retain instructions, and handle routine tasks independently after training.
- Dependable attendance, good judgment, and a willingness to ask questions when something is unclear.
- NetSuite or other ERP experience is a plus.
- Bachelor’s degree preferred, or equivalent relevant experience.
What We Offer
- Competitive pay and benefits.
- A supportive team at an established, growing company.
- The opportunity to learn our business and take on additional responsibilities.
To Apply
- Apply through LinkedIn or email your resume to ahmedj@szco.com. Include a brief note describing your relevant experience and the systems you’ve used.