What are the responsibilities and job description for the Information Technology Service Management Consultant position at System Soft Technologies?
ServiceNow Developer
Remote
Job Description:
Required Skills
- Strong proficiency in ServiceNow development (forms, workflows, business rules, client scripts, UI policies).
- Knowledge of ServiceNow ITSM modules: Incident, Problem, Change, Release, Service Catalog, CMDB, Knowledge Management, Event Monitoring.
- Ability to troubleshoot, analyze, and resolve ServiceNow platform issues
- Strong understanding of ITIL practices. ITIL 4 Foundation or Higher
- 3–5 years of ServiceNow development experience in ITSM environments.
- Hands-on experience implementing workflows and integrations in ServiceNow.