SYSTEM ADMINISTRATOR

Job Title: SYSTEM ADMINISTRATOR
Location: JBA, Maryland

The System Administrator will support the Air Force Review Boards Agency (AFRBA) Case Management Tracking Analysis and Reporting System (CMTARS) Operations and Maintenance program. This role is responsible for administering, maintaining, and supporting the infrastructure and application environments supporting the CMTARS platform.

The System Administrator will manage system operations across the Development, Staging, and Production environments hosted in a secure DoD cloud. The position requires experience with OpenText Directory Services (OTDS), Active Directory, and cloud-based system administration, with a strong focus on maintaining secure and compliant environments aligned with DoD cybersecurity standards and STIG hardening requirements.


Primary Responsibilities:

• Operate, maintain, and administer system infrastructure supporting the CMTARS application environment, including application administration, system security, and web administration.
• Provide system architecture and operational support for Development, Staging, and Production environments.
• Manage and maintain OpenText Directory Services (OTDS) and Active Directory integrations supporting authentication and access control.
• Monitor system performance and availability across cloud-hosted infrastructure.
• Respond to production incidents and system outages, assisting in recovery and restart of services to restore operations.
• Perform system troubleshooting and root cause analysis for infrastructure and application issues.
• Implement and maintain security configurations and system hardening measures in accordance with DoD Security Technical Implementation Guides (STIGs).
• Apply security patches, configuration updates, and system maintenance activities to ensure system stability and compliance.
• Support system configuration management and documentation related to infrastructure and system architecture.
• Collaborate with software developers, project management staff, and end-user support teams to ensure system availability and performance.
• Maintain system documentation including configuration baselines, operational procedures, and security controls.
• Participate in system testing, upgrades, and release activities supporting program operations.
• All other duties as assigned by management.

Skills and Qualifications:

• Strong experience administering enterprise systems in secure cloud-based environments.
• Experience managing OpenText Directory Services (OTDS) and integrating with Active Directory.
• Knowledge of cloud system architecture and administration within DoD or federal environments.
• Experience implementing and maintaining DoD Security Technical Implementation Guides (STIGs).
• Ability to troubleshoot system infrastructure, authentication services, and application integration issues.
• Experience supporting enterprise application environments across development, staging, and production systems.
• Strong understanding of system security, access control, and identity management.
• Ability to work collaboratively with developers, system engineers, and support teams to maintain system availability.
• Excellent problem-solving, analytical, and communication skills.

Required Education and Experience:

• Bachelor’s degree in Information Technology, Computer Science, Systems Engineering, or a related technical field.
• Minimum five (5) years of demonstrated experience providing systems administration support for enterprise environments.
• Experience administering systems within DoD or federal cloud environments.
• Experience managing OpenText Directory Services (OTDS) and Active Directory.
• Experience implementing and maintaining system hardening procedures using DoD STIGs.
• Experience supporting system operations across multiple environments including development, staging, and production.

Required Certifications:

• Security Certification (DoD 8570.01-M compliance).
• Microsoft Azure Fundamentals Certification.
• OpenText System Administration Certification.
• OpenText Certification for AppWorks (version 20.2 or previous iterations to 16.2).

Clearance Requirement:

• Active Secret Security Clearance issued by the U.S. Department of Defense.
• Clearance must be maintained throughout the duration of employment supporting the contract.

Work Location:

• Joint Base Andrews, Md

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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