Senior Technical Business Analyst

Responsibilities

• Translate complex business requirements into scalable, technology-enabled solutions, serving as a strategic partner to executive leadership and enterprise stakeholders.
• Drive awareness of system requirements across business units and evaluate real-time data to identify substandard system processes.
• Develop and validate user requirements for systems in production, ensuring optimal usability.
• Collaborate with stakeholders across departments (operations, finance, clinical, support, billing, etc.) to analyze needs and document solutions effectively.
• Analyze data from multiple systems (such as Computer Aided Dispatch, Electronic Health Records, Billing, Logistics) to identify trends and optimize organizational efficiency.
• Work with relational and non-relational data sources (SQL, Snowflake, SharePoint, etc.) and visualize data using platforms like Crystal Reports, Tableau, Power BI.
• Present data insights to shareholders and facilitate testing and implementation of process improvements.
• Maintain professionalism, effective communication, confidentiality, and adhere to safety, compliance, and organizational policies.
• Perform additional duties as assigned based on organizational needs.

Requirements

• Bachelor’s degree in IT, Data Analytics, Healthcare Administration, or related field; Master’s preferred.
• Five or more years of progressive business or technical analysis experience.
• Demonstrated experience with enterprise systems and data analysis.
• Strong understanding of healthcare, EMS, or public safety operations preferred.
• Advanced SQL and data analysis skills.
• Experience with enterprise BI tools and data warehousing, ETL processes, APIs.
• Excellent communication skills, both written and verbal.
• Ability to influence outcomes without direct supervision.
• Able to maintain confidentiality at all times.
• Proficient in conceptualizing long-term goals and developing organized processes.
• Capacity to build effective partnerships across diverse groups.
• No supervisory responsibilities.
• Physical ability to walk, sit, stand, move, and lift up to 50 lbs as needed.
• Work performed in an office and off-site; noise levels may vary.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #208-Rowland Tulsa

Salary : $90,000 - $100,000