Junior AWS Production Support Engineer

AWS Infrastructure Project Manager
Direct Hire Full-Time
Hybrid Knoxville, TN | Columbia, SC | Lafayette, LA | Birmingham, AL


Role Overview
Seeking an experienced Technical Project Manager to lead enterprise-wide infrastructure, database, security, networking, and AWS-related projects.
The role will manage large-scale initiatives impacting multiple teams and hundreds of applications. The Project Manager will be responsible for project planning, coordination, stakeholder communication, risk management, and successful implementation of long-term technical initiatives.
Key Responsibilities

• Manage 4–5 concurrent, time-sensitive technical projects in an Agile/Scrum environment.
• Lead projects involving infrastructure, databases, AWS/cloud, networking, and security.
• Develop project roadmaps, schedules, timelines, and priorities.
• Coordinate implementation activities across multiple technical teams.
• Assess and communicate impacts to upstream and downstream systems/applications.
• Track project status, risks, issues, dependencies, and remediation activities.
• Facilitate cross-functional meetings and stakeholder communication.
• Obtain commitments from teams and ensure timely follow-up and issue resolution.
• Proactively escalate risks, blockers, and project delays.
• Prepare executive-level status reports, presentations, dashboards, and metrics.
• Use Excel and Power BI for reporting, analysis, and project tracking.

• 4–6+ years of Infrastructure / Technical Project Management experience.
• Experience working in a large enterprise environment.
• Strong experience managing infrastructure, database, cloud, networking, or security-related projects.
• Must have experience with technical infrastructure projects, rather than only traditional SDLC or product-development projects.
• Working knowledge of AWS.
• Understanding of networking, enterprise infrastructure, applications, and system dependencies.
• Strong project management fundamentals, including:
  • Project scheduling
  • Timelines
  • Risk management
  • Issue tracking
  • Dependency management
  • Escalation management
• Ability to understand technical concepts and communicate them effectively to business stakeholders.
• Strong Excel reporting and data-analysis skills.
• Experience creating or working with Power BI dashboards.
• Strong stakeholder management, coordination, and communication skills.

• PMP certification preferred but not required.
• AWS Associate-level certification preferred but not required.
• Equivalent hands-on AWS experience is acceptable.

• Strong communication and stakeholder-management skills.
• Highly organized and proactive.
• Ability to manage multiple priorities simultaneously.
• Strong sense of urgency and ownership.
• Team-oriented and comfortable working with both senior and junior team members.
• Flexible to provide occasional weekend support when required.

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