Documentation Management Specialist

Job Title: Veeva Documentation Management Specialist (Manufacturing)
Location: Remote w/ travel as needed
Hours/Schedule: 20 hrs/week
Pay Range: $60.00 - $82.15/hr 
Type: Contract, Potential for extension or conversion to permanent

Overview

The Veeva Documentation Management Specialist serves as a technical expert supporting documentation management and user adoption of the Veeva system within manufacturing environments. This role focuses on troubleshooting, training, document consolidation, and metadata governance, with occasional on-site support at manufacturing facilities as needed.

Responsibilities

• Provide technical support and troubleshooting for documentation management within the Veeva system.

• Train on-the-floor operators and operations leadership on Veeva navigation, document searching, and system usage.

• Support accurate document metadata, including updating document ownership and resolving discrepancies.

• Partner with site teams to review documentation libraries, eliminate duplicate documents, and identify authoritative versions.

• Flag required document updates or additions and coordinate with Zone Owners to support revisions.

• Collaborate with Zone Owners to establish Veeva manufacturing Equipment Owner (EO) binders organized by zone.

• Create and implement standardized document naming conventions across sites.

• Evaluate documents during consolidation efforts and recommend improvements.

• Project-manage documentation update activities to completion.

• Support on-site workshops when required, including compliance with all plant safety, PPE, and safe work practices.

Qualifications

Must Have

• 10 years of converting manufacturing experience.

• Advanced expertise with the Veeva documentation management system, with the ability to operate at an administrator or power-user level.

• Strong knowledge of Veeva navigation, searching, metadata management, and binder configuration.

• Ability to identify and resolve metadata discrepancies and ensure equipment is mapped to correct document versions.

• Experience setting up effective Equipment Owner binders within Veeva.

• Proven ability to evaluate documentation quality and recommend improvements during consolidation efforts.

• Experience training users in classroom and/or remote environments.

• Ability to meet converting essential functions and comply with plant safety and PPE requirements during on-site visits, with or without reasonable accommodation.

Nice to Have

• Familiarity with all four converting technology platforms.

• Experience with manufacturing and documentation systems such as AM, ECRs, CPE, CIL, CL, TBO, and DH.

• 15–20 years of converting manufacturing experience.

Benefits

System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan.

Salary : $60 - $82