What are the responsibilities and job description for the Desktop Support Engineer position at System Edge (USA) L.L.C.?
Title: Desktop Support Engineer
Location: Albany, NY
Description:
- 84 Months of experience in the Field of Desktop Engineering
- 84 Months of experience with Windows 7 & 10
- 84 Months experience in technical approaches to design, build testing, and debugging problems
- 84 Months of experience in active directory group policy.
- 84 Months of experience with Window image deployment and package creation/management.
- 84 Months of experience in PowerShell scripting language experience
- 84 Months experience in client-based security management tools including anti-virus, PKI, HDD encryption, and general client based security hardening
- 84 Months of experience in Networking concepts (DHCP, VLANs, ACLs, Firewalls, etc.).
- 84 Months experience in Advanced troubleshooting and support for VPN and two Factor Authentication
- 84 Months of experience in Active Directory administration and management.
- 84 Months of experience with Cybersecurity best practices and compliance
- 84 Months of experience with Intel workstation hardware
- 84 Months of experience in mobile device management (MDM) solution
- 84 Months of experience in handling multiple tasks (ex: imaging laptops, answering the phones, supporting users, troubleshooting issues).