What are the responsibilities and job description for the AVaaS Program Delivery Manager--Boston, MA--Onsite position at SysMind, LLC?
Hi,
Hope you are doing good!
Please review my open IT requirement and let me know your interest !!
Role: AVaaS Program Delivery Manager
Location: Boston, MA
Duration: 6 months
Experience Required: 6-8 year
Descriptions:
Role Summary:
Accountable for end-to-end AVaaS delivery including transition, operations, governance, andRoles & Responsibilities:
Lead global AVaaS program delivery (design → transition → steady state)
Own SLA performance, service quality, and financial management
Drive transition planning, risk management, and vendor coordination
Interface with Organization leadership for governance, reporting, and escalations
Ensure alignment with AV standards, security, and compliance
Manage OEM/vendor ecosystem & transition risks
Oversee event, studio, and VIP support delivery
Key Skills:
Managed services / AVaaS delivery at enterprise scale
Multi-vendor coordination across global sites
SLA/KPI management and service optimization
Executive stakeholder communication (VIP environments)
Certifications (Preferred):
PMP / PRINCE2
ITIL Foundation / Intermediate
Education:
Bachelor’s in Engineering / IT / Business
MBA (preferred)
Warm Regards,
Shubh Hari Gupta | SYSMIND LLC Email:
SYSMIND LLC is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without any discrimination. We promote and support a diverse workforce at all levels in the company. All job offers are contingent upon completion of a satisfactory background check and reference checks. Additionally passing the drug test may also be required. All contractors intending to work on SYSMIND's W2 are "at will" employees.