Senior Manager, Demand Forecasting

Job Summary:

The Senior Manager, Demand Forecasting, plays a pivotal role within the team dedicated to enhancing Sysco's capabilities in Demand Planning and Forecasting. This role will serve as a leader and business matter expert to advise and action on Demand Planning & Forecasting and help create a data-informed and data-driven organization including:

Oversee the development, review, and implementation of accurate customer demand forecasts for use in inventory replenishment for the assigned segment.

Collaborate with internal and external partners to synthesize customer inputs, Financial/Sales forecasts with system forecasts, measure the performance/outcome, and advise the key stakeholders. 

Drive the continuous improvement of the demand forecasting processes, and systems.

Duties and Responsibilities:

• Explore, pioneer, and experiment with novel methods to enhance forecast accuracy and the efficiency of forecast management. This includes, but isn’t restricted to, advancing demand pattern recognition, refining forecasting approaches for various patterns, and optimizing the handling of customer events.

• Develop tools, processes, and communication channels to establish a robust consensus for forecasts, spanning from individual customer levels to consolidated financial/sales levels.

• Oversee the performance of Demand Planners and Sr. Demand Planners, ensuring that forecasts are effectively planned from both a system/statistical and consensus standpoint. Proactively advise the risks and lead the solutioning with team members.

• Offer training and coaching to Demand Planners and Sr. Demand Planners to successfully complete deliverables with high standards of quality and rigor while focused on team member’s career and skillset development.

• Provide forecasting outlook and advise stakeholders on insights and major risks.

Education Required:

BA/BS degree in Supply Chain, Finance, Mathematics, or related field.

Education Preferred:

Master’s degree or MBA preferred.

Experience Required:

Minimum of 5 years demand planning or related experience.

1+ year of experience managing/leading people, with a mindset of taking team’s success as the success. Experience of developing associates’ skillsets is strongly preferred.

Experience Preferred:

Experience working within a retail, wholesale, or distribution environment.

Technical Skills and Abilities:

• Strong knowledge of demand planning processes, statistical and forecasting methods, and supply chain management.

• Strong mathematical, quantitative, and analytic skills with the ability to communicate findings, make recommendations, and facilitate changes.

• Proactive and innovative mindset to continuously seek opportunities to improve the process and results, and a do-er attitude to turn ideas to products and results.

• Must be able to think conceptually, strategically, and creatively with little oversight or direction (i.e., display thought leadership vs. simply “do” or execute something that was developed or directed by someone else).

• Strong influencing skills, able to lead and drive results with and without formal authority.

• 3+ years of experience with data analysis tools such as Advanced Excel, SQL, Tableau, Python/R.

• 5+ years of relevant work experience in demand planning, forecasting, and/or supply chain planning.

• 1+ year of experience managing/leading people, with a mindset of taking team’s success as the success. Experience of developing associates’ skillsets is strongly preferred.

Physical Demands:

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

Travel Requirements:

N/A

Work Environment:

Hybrid

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