Night Shift Outbound Supervisor

JOB SUMMARY

QUALIFICATIONS
Education

• Bachelor’s degree preferred or 3-5 years equivalent education/work experience in a distribution center.

Experience

• Minimum of 1 year of warehouse supervisory experience within a distribution or re‑distribution center

• Strong interpersonal skills with the ability to effectively communicate and collaborate across teams

• Proven ability to make quick, informed decisions while working hands‑on in a fast‑paced team environment

• Prior leadership or supervisory experience in a unionized work environment

• Experience using the Lucas Voice Pick system and Vocollect voice‑directed picking technology

• Knowledge of material‑handling equipment, including pallet jacks, forklifts, order pickers, and related warehouse equipment

RESPONSIBILITIES

• Direct, coordinate and monitor the daily activities and performance of warehouse workers to assure compliance of standard procedures, quality, and safety.

• Assure quality performance through proper staffing, effective communication, and training.

• Manage employee performance through motivation, delegation, development, mentoring and resolving conflict.

• Take corrective action as necessary on a timely basis and following company policy.

• Conduct regular department or pre-shift meetings to foster employee engagement, communicate any changes to company policies and procedures, address employee concerns, foster idea-sharing and suggestions for improvement.

• Participate in staff selection, performance and compensation evaluations, corrective action and terminations, as necessary.

• Continuously review warehouse procedures and recommend and/or modify the operational structure to create a more efficient and productive operation.

• Monitor departmental expenses.

• Provide necessary resources to support daily activities.

• Suggest and implement process improvements that will increase efficiency, productivity, safety, and quality while reducing costs (i.e. overtime hours, building and machine maintenance cost).

• Enforce all policy and procedures, including safety and housekeeping, effectively and appropriately (i.e., pre-shift meetings, daily safety walkthrough, etc.).

• Maintain reports and logs including productivity operations report, daily supervisor end of shift walk-through, battery watering log, and weekly safety toolbox talks.

• Provide and maintain a clean and safe working environment.

• Promote a safe working environment through safety toolbox talks, monthly safety training, and inspections.

• Coordinate efforts with the safety department to aid in training, conducting associate observations, updating preferred work methods, conducting accident investigations to determine root causes and perform routine safety inspections.

• Assure compliance of all company and local, state and federal regulatory agencies’ (i.e., OSHA) policies and regulations.

Physical Demands:
The physical and mental conditions in which the work is performed. The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

• Regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, other office and warehouse equipment and telephone to talk and hear.

• Frequently required to reach with hands and arms and climb or balance.

• Occasionally required to stoop, kneel, crouch or crawl and lift up to 50 pounds and/or move up to 200 pounds with assistance.

• During a regular workday, must be able to stand and walk 75% of the time.