Director, Operations Improvement

Job Summary

At a national level, sets, aligns, and continuously reviews operational resources to support SSMG facilities through directed improvement opportunities in operations. Has technical oversight and works with region and site level teams to execute strategies to improve operational cost.

Responsibilities

• Strategically create and adjust department activities, policies, and procedures to meet or exceed key performance metrics and customer satisfaction goals.
• Writes and adjust Standard Operating Procedures (SOP) to ensure standardization throughout network.
• Consultative and execution based on observations.
• Leads project teams on Gemba (waste) walks and manages solutions to improves all aspects of operation.
• Analyzes, identifies, and proposes action to the solution of problems with the operation of the division departments to increase the effectiveness of the operation.
• Develops key metrics and indices to drive improvement within daily, weekly monthly and annual results.
• Serves as a division spokesman in cases of inquiry, feedback, or requests for special information to facilitate the accurate and precise flow of information.
• Aids in the solicitation of new or prospective business by participating in company meetings and any other market activities to foster the company’s recognition within the business community.
• Assist in recruiting, hiring, and developing of associates. This includes evaluations and performance documentation.
• Maintain high quality standards by following specifications, local and federal governance, and Sysco’s quality programs (including 3rd party auditing).
• Ensures safety is a top priority by setting direction to reduce or eliminate operations-related injuries or accidents and assist EHS Director with training initiatives.
  
  

Qualifications

Education:

Bachelor’s Degree in Business, Engineering or Agriculture preferred or min 10 years’ experience in in operational leadership or continuous improvement role.

Experience

Minimum 10 years plant leadership in food production, manufacturing, costing, and distribution experience

Demonstrable experience in driving operational efficiencies and production throughput

Preferred Qualifications

• Lean Six Sigma experience
• Proficient in Microsoft Excel, Word, Teams, Access, and Outlook
• Experience and understanding of ERP systems
• Transformation experience
• Project Management Experience
  
  

Professional Skills

• Deep experience with manufacturing or production processes to include continuous improvement tools
• Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.
• Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
• Coordination: Adjusting actions in relation to others' actions
• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Reading Comprehension: Understanding written sentences and paragraphs in work-related documents.
• Oral Comprehension: Listening to and understanding the information and ideas presented through spoken words and sentences.
• Written Comprehension: Reading and understanding the information and ideas presented in writing.
• Written Expression: Communicating information and ideas in writing so others will understand
• Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Negotiation: Bringing others together and trying to reconcile differences.
• Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Deductive Reasoning: Applying general rules to specific problems to produce answers that make sense.
• Problem Sensitivity: Perceiving when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Fluency of Ideas: Coming up with several ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
  
  

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• The ability to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear.
• The ability to frequently sit and reach with hands and arms.
• The ability to occasionally lift and/or move up to 50 pounds.
  
  

WORK CONDITIONS

• The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be able to do limited travel to facilities or operating companies.
• Must be able to utilize office equipment such as desktop/notebook computers, copiers, printers, scanners, telephones, and calculators.
• The noise level in the work environment is usually moderate.
• Must be able to work in various indoor and outdoor climates and driving conditions. This includes Cold and wet manufacturing environments.
• Travel to US and Canada is required
  
  

NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the employee in this job. The employee will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. This job description supersedes prior job descriptions. When duties and responsibilities change and develop the job description will be reviewed and subject to changes of business necessity.