What are the responsibilities and job description for the Account Coordinator, Contract Sales - SSMG - US position at Sysco?
JOB SUMMARY:
This is a Sales support position responsible for providing direct support to all assigned Account Executives. This position will support the Account Executive in the interpretation of all contractual requirements of the Master Distribution Agreement by maintaining contact with the customers, implementing and reviewing pricing agreements, and coordinating with the various departments with the base Company, other Companies within the organization and/or corporate.
RESPONSIBILITIES:
- Support Account Executive: Customer Inquiries (special orders, credits, transportation/truck, item issues, pick-up request), Manage outs, Monitor orders before cut-off, Tracking's, Manage Proprietary items (MUPA), 360 support
- RVP Tasks: Order Guide creation/Chart maintenance, New Item Requests/Limited Time Offers request to merchandising, New account set- up, coordinating with SBS
- Manage and support Local Contract Customer Lead House: Order Guide Management, Inventory Reporting, etc.
- Business Development: Scheduling visits, Menu Reviews, New Items/Samples/Broker Visits, Market Analysis/Trends
- Customer Onboarding/Training/Account Set-Up
QUALIFICATIONS:
Experience
- Preferred 3+ years prior foodservice sales, B2B experience, restaurant management or culinary background
- 3+ year prior outside foodservice sales coordination or customer support experience
Education
High school diploma or equivalent
Skills:
- Excellent organizational and project management skills, including the ability to service multiple customers simultaneously; Able to thrive in a fast-paced work environment
- Expert in Microsoft Suite of applications (Word, Excel, PPT, etc.)
- Stay current on existing and new Sysco technologies (i.e. My Sysco Reporting, e-Commerce capabilities, etc.) to ensure customers have the latest information.
- Preferred: Demonstrated experience with and working knowledge of Sysco customers and sales support best practices
- Ability to tactfully interact with coworkers/customers, meet deadlines
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Working Conditions:
- The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification.
- It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.