What are the responsibilities and job description for the On-Call Positions - JMA Dome Concessions and Catering position at Syracuse University?
Job #
043028
Department Code
33536-7394
Department
Campus Dining
Job Title
On-Call Positions - JMA Dome Concessions and Catering
Location
Syracuse, New York
Campus
Syracuse, NY
Commitment to On-Campus Experience
Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.
Pay Range
17.00
Pay Determination
Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level
00
FLSA Status
Non-exempt
Hours
Hours will vary based on position, shift, and operational needs.
Evening and weekend availability required.
Evening and weekend availability required.
Job Type
Temporary
Unionized Position Code
Not Applicable
Job Description
Looking for an exciting, fast-paced job where every day feels like game day? Syracuse University Campus Dining is looking for energetic, motivated people to join our Dome Concessions and Catering teams for on-call/temporary roles supporting concerts, athletic games, and special events on campus. If you thrive in a lively, team-oriented environment and love being part of the action, apply now!
Education and Experience
- High school diploma or equivalent preferred
- Previous food service, hospitality, retail, or operations experience helpful
- Ability to work in a fast-paced environment
- Strong communication and teamwork skills
- Flexibility to work evenings, weekends, and event days as needed
- Must be able to stand for extended periods and lift up to required limits
- Be able to work on your feet for the duration of a shift.
- Reliable transportation is a must, buses may not run late enough for some shifts.
Skills and Knowledge
- The ability to read, write, count, and follow instructions.
- The ability to communicate well with the public.
- Excellent customer service.
- Follow instructions and established procedures to perform duties.
- Must attend all required training sessions.
Responsibilities
Key Responsibilities: (varies based on position)
- Deliver exceptional customer service to guests at sporting events, concerts, and campus functions
- Assist with food and beverage service, including serving, running food, bartending, and guest support
- Maintain cleanliness, organization, and adherence to food safety and sanitation standards
- Supervise and coordinate staff to ensure efficient daily operations and compliance with policies and safety standards as assigned
- Collaborate with cross-functional teams (culinary, operations, logistics, and administration) to support event and dining success
- Perform additional duties as assigned to support dining, catering, and event operations
- Provide excellent customer service to students, guests, and event attendees
- Assist with catering setup, service, and breakdown
- Operate concession stands during athletic and special events
- Maintain cleanliness and sanitation of work areas
- Support supervisors and managers with daily operations
- Follow all food safety, workplace safety, and university policies
- Evening and weekend availability required
Physical Requirements
- Must be able to repeatedly lift at least 45 lbs. to waist height or higher.
- Must be able to walk/stand for several hours at a time throughout the shift.
- Must be able to perform extensive bending and flexing at the waist.
- Must be able to repeatedly rotate (twist and turn) head and torso.
- Must be able to frequently and repeatedly squat or stoop to the ground as necessary to complete tasks.
- Must be able to reach arms overhead.
- May be exposed to products used for cleaning and maintenance of the facility.
Tools/Equipment
The specifics will be based on job duties.
Application Instructions
In addition to completing an online application, please attach a resume.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community
Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.
Benefits:
Health Insurance, Vacation & Paid Time Off, Gym MembershipSalary : $17