What are the responsibilities and job description for the Assistant Director, International Student Engagement position at Syracuse University?
Job #
042423
Department Code
40203-1100
Department
Student Experience
Job Title
Assistant Director, International Student Engagement
Location
Syracuse, NY
Campus
Syracuse, NY
Commitment to On-Campus Experience
Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.
Pay Range
$63,000 - $65,000
Pay Determination
Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level
S4
FLSA Status
Exempt
Hours
Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Job Type
Full-time
Unionized Position Code
Not Applicable
Job Description
The Assistant Director for International Student Engagement manages and develops programs to support the transition, success, and overall experience of international students. Key responsibilities include planning international student orientation and welcome programs and building connections across campus to improve support services. The role also involves supervising coordinator and student staff, overseeing program operations, and creating opportunities to foster a sense of community and belonging among international students.
The Assistant Director will collaborate with immigration advisors to respond to Orange Success alert flags for international students to ensure a well-coordinated response to improve student retention and engage other campus resources as needed. This position works with their team to execute activities and events for international students including airport transportation during student arrivals fall & spring semesters. The incumbent will also prepare and conduct activity reports and keep senior leadership informed of emerging trends.
The Assistant Director will collaborate with immigration advisors to respond to Orange Success alert flags for international students to ensure a well-coordinated response to improve student retention and engage other campus resources as needed. This position works with their team to execute activities and events for international students including airport transportation during student arrivals fall & spring semesters. The incumbent will also prepare and conduct activity reports and keep senior leadership informed of emerging trends.
Education and Experience
- Bachelor’s degree or equivalent combination of education or experience in a related field such as International Relations, Cross-Cultural Counseling, Higher Education, Humanities, Social Work, Information Technology required.
- Master’s degree preferred.
Skills and Knowledge
- 2 years’ experience working in an office which has an international educational exchange focus.
- Experience working with U.S. immigration regulations essential.
- Second language fluency, living abroad experience, excellent written and oral communication skills in the English language preferred.
- Computer applications such as Word, Excel and HTML required.
- Cross-cultural counseling educational background beneficial.
- Knowledge of F and j immigration regulations preferred.
- Experience in managing international student orientation programs required.
Responsibilities
- Create and implement social, cultural, and educational programs to support student transition, persistence and success. This includes orientation for international UG students’ Fall & Spring Semester.
- Operational management: Oversee unit operations, including marketing, event logistics, and budget management.
- Campus collaboration: Build and maintain relationships with departments across campus to ensure a comprehensive support network for international students.
- Supervision of virtual welcome academy.
- Oversee the coordination of airport transportation services to international students and families.
- Supervision of the Coordinator of Events & Activities and student staff, in the planning and execution of all events and activities sponsored by the Center for International Services.
- In collaboration with SE Communications develop and manage communication strategies for programs and events.
- Serve as procedural advisor to international students involved the conduct process.
Physical Requirements
Not Applicable
Tools/Equipment
Not Applicable
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community
Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.
Salary : $63,000 - $65,000
