What are the responsibilities and job description for the Associate Director of Admissions position at Syracuse University and Careers?
Job #
042584
Department Code
21901-5040
Department
Information Studies-Dean
Job Title
Associate Director of Admissions
Location
Syracuse, NY
Campus
Syracuse, NY
Commitment to On-Campus Experience
Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.
Pay Range
$71,000 - $86,000
Pay Determination
Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level
S5
FLSA Status
Exempt
Hours
Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Job Type
Full-time
Unionized Position Code
Not Applicable
Job Description
The iSchool seeks an Associate Director of Admissions to lead enrollment strategy and operations across our full portfolio of undergraduate and graduate programs—both on-campus and online. This is a pivotal moment to join the school: we’re launching a groundbreaking undergraduate AI degree program and expanding our reach in technology education.
This role offers unusual scope and autonomy for an admissions leadership position. You’ll oversee recruitment and admissions for both undergraduate and graduate populations, work directly with the Dean and school leadership on strategic enrollment planning, and help shape the future of our programs. The iSchool’s entrepreneurial culture means you’ll have the authority to innovate, build new partnerships, and develop strategies that respond to the rapidly evolving technology education landscape.
The ideal candidate will bring strategic thinking to enrollment management, comfort with data-driven decision-making, and the ability to recruit across diverse modalities—from traditional residential undergraduates to working professionals in online master’s programs. You’ll lead a team, serve as the school’s primary liaison to central admissions and marketing, and play a key role in positioning the iSchool’s distinctive programs in information, data, and technology.
Education and Experience
- Bachelor’s degree required.
- Master’s preferred in business, information systems, higher education, and marketing.
- Minimum 5 years of recruitment experience in higher education is strongly preferred.
Skills and Knowledge
- Understanding of higher education administration including, but not limited to, admissions, student registration, billing, financial aid, curriculum development, credit transfers, international student processes, etc.
- Demonstrated experience with lead nurture and funnel building.
- Knowledge of CRM systems.
- Ability to relate well with student in one-on-one and group settings.
- Able to be effective leader and communicator in cross cultural settings.
- Strong computer skills to include Word, Excel and CRM platforms with ability to maintain, analyze, and report data.
Responsibilities
Strategic Enrollment Management
In coordination with the central Office of Admissions:
In coordination with the central Office of Admissions:
- Execute enrollment plans for all undergraduate and graduate programs, across campus-based and online modalities, as developed in partnership with iSchool leadership and central enrollment.
- Track and report on enrollment trends across UG and Grad markets, surfacing insights and opportunities to leadership for pipeline strengthening.
- Serve as the primary liaison to Syracuse’s central enrollment and marketing units for all iSchool program needs, facilitating communication and coordination.
- Support yield strategy execution for both undergraduate and graduate populations, implementing tactics and monitoring outcomes in alignment with school and university goals.
Admissions
- Assist with the application review of undergraduate and review all graduate applications.
- Maintain and uphold clear, consistent policies for application review, decision timelines, and communication flows.
- Mentor the admissions operations team and ensure training on undergraduate and graduate evaluation standards.
- Coordinate data-informed decision-making using CRM and analytics tools.
Recruitment Leadership
- In coordination with central admissions, execute on strategic direction for recruitment across all degree levels.
- Supervise recruitment staff, set goal frameworks, monitor performance, and coordinate faculty involvement.
- Ensure alignment between undergraduate and graduate recruitment strategies, where applicable, to support a cohesive pipeline (e.g., ‘4 1’ and internal pathways).
External Partnerships & Outreach
- Build and maintain partnerships with high schools, community colleges, employers, military/veteran organizations, and feeder graduate schools.
- Represent the iSchool at national and regional conferences and enrollment events.
- Strengthening relationships with schools offering STEM, business, and technology pathways.
Scholarships and Merit-Based Aid
- In partnership with the school’s budget officer and central admissions office, make recommendations for scholarships and merit-based aid for admitted students.
- Contribute to the school’s scholarship strategy, planning, and monitoring of the iSchool’s discount rate relative to enrollment and net revenue goals.
Physical Requirements
Not Applicable
Tools/Equipment
Not Applicable
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community
Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.
Salary : $71,000 - $86,000