What are the responsibilities and job description for the Detailers - All levels position at Syracuse Rustproofing?
Descriptive Summary
The Detailer 1 will clean vehicles according to company standards or client specifications, which may include performing detail inspections, thoroughly washing, buffing, and waxing exteriors, and vacuuming, steaming, and deodorizing interiors. A Detailer 1 is an entry-level position and requires management review and inspection of all work performed.
Key Performance Indicators
Measurable tasks that are key to indicate the performance level in this role:
- Clean interior and exterior of the vehicle to Ziebart® quality standards
- Steam the engine compartment of vehicles.
- Apply wax to the exterior of the vehicle.
- Apply polish to the chrome and rims on the vehicle.
- Cleans headlights, brake lights, and taillights.
Core Functions
List the core functions of the position:
- Shampoos carpets and upholstery.
- Vacuums floors and seats.
- Cleans and vacuums the trunk.
- Cleans out ashtrays and cup holders.
- Cleans and conditions vinyl and leather.
- Cleans all trash, debris, and dirt from the interior of the vehicle.
- Cleans instrument panels.
- Cleans all dirt, grease, and tar from the exterior of the vehicle.
- Reconditions the vehicle’s exterior which includes trim, molding, and chrome surfaces.
- Cleans all glass on the vehicle, inside and out, with the appropriate type of rag and cleaning solution.
- Cleans all mirrors.
- Steams the engine.
- Removes grease from the engine and other parts under the hood.
- Waxes and buffs vehicles after washing.
- Applies chemicals to surfaces to protect against spots and stains.
- Dries floor mats.
- Cleans and polishes wheel rims.
Winning Behaviors, Competencies, and Skills
Define behaviors and values:
Personality and communication (soft skills):
- Ability to work as a team
- Ability to communicate with Supervisor when directions are not clear.
Hard skills:
- Ability to learn and work toward fully executing the Ziebart® quality standards within the department.
- Ability to learn the maintenance and procedures for each service performed.
- Proven ability to follow management instructions on how to perform aspects of services.
- Ability to read and understand a work order.