What are the responsibilities and job description for the Audiology Assistant position at Syracuse Hearing Solutions?
Company Description Syracuse Hearing Solutions is an independent private practice focused on delivering personalized, evidence-based hearing care. The practice’s Doctors of Audiology provide customized solutions for individuals experiencing hearing difficulties, challenges understanding speech in noise, tinnitus, or those needing specialized hearing protection. With expertise in prescriptive hearing aid fittings, they work with all major manufacturers and technology levels to match a wide range of lifestyles and budgets. The clinic offers comprehensive service packages and full-scope neurodiagnostic and treatment services, including hearing evaluations, cochlear implant programming, auditory processing disorder evaluations, tinnitus care, and custom 3D-printed hearing protection. Syracuse Hearing Solutions is committed to helping patients make informed decisions so they can achieve the best possible hearing outcomes.
Role Description The Audiology Assistant is a full-time, on-site role based at Syracuse Hearing Solutions in Syracuse, NY. This role supports audiologists in delivering high-quality patient care by preparing examination rooms, assisting with hearing evaluations, and managing basic hearing device maintenance and troubleshooting. Day-to-day responsibilities include greeting and escorting patients, collecting and documenting case histories, performing clerical tasks such as scheduling appointments, maintaining patient records, and managing inventory of hearing devices and supplies. The Audiology Assistant may help with patient education on hearing aid use and care, tinnitus management strategies, and hearing protection options under the guidance of licensed audiologists. The role requires consistent collaboration with clinical and administrative team members to ensure an organized, welcoming, and efficient patient experience.
Qualifications
- Strong foundation in Audiology and understanding of basic hearing assessment and hearing aid functions.
- Knowledge of Speech and Speech Therapy concepts to support communication-focused patient care.
- Clerical Skills, including scheduling, record keeping, and accurate data entry in electronic health records.
- Effective Communication skills for interacting with patients, families, and the clinical team with empathy and clarity.
- High school diploma or equivalent required; post-secondary coursework or certification in audiology assisting, medical assisting, or a related field preferred.
- Comfort working in a clinical environment and following infection control, safety, and privacy protocols.
- Strong attention to detail, organizational skills, and the ability to manage multiple tasks in a busy practice.
- Proficiency with basic computer applications; experience with healthcare or practice management systems is an advantage.
- Ability to stand, walk, and assist patients as needed throughout the day.
- Previous experience in audiology, hearing care, or another patient-facing healthcare setting is beneficial.