What are the responsibilities and job description for the Housekeeper position at Syracuse Grand?
Position Summary
The Housekeeper / Room Attendant is responsible for the cleanliness, appearance, and guest-ready condition of assigned guestrooms and related work areas. This role must clean rooms efficiently while following SUNdhm procedures, brand standards, and hotel safety expectations.
Core Responsibilities
- Change all used linen and terry daily.
- Clean assigned guestrooms in approximately 22 to 25 minutes per room, in accordance with company and brand standards when assigned normal stayover or checkout cleaning duties.
- Vacuum carpets and clean floors daily.
- Clean bathrooms thoroughly, including sinks, toilets, tubs, showers, mirrors, and fixtures.
- Dust and clean all furniture, fixtures, headboards, mirrors, picture frames, credenzas, televisions, tables, and related guestroom items.
- Ensure furniture, décor, and room amenities are properly placed in each room type.
- Report maintenance issues, damaged items, missing items, and unsafe conditions immediately.
- Turn found items in immediately to the Head Housekeeper, supervisor, or person in charge.
- Report suspicious activity, unauthorized persons, or security concerns immediately.
- Follow key-control and guest privacy procedures at all times.
- Position cart safely while cleaning rooms and follow hotel room-entry procedures.
- Maintain assigned equipment and report any vacuum, cart, or tool issues promptly.
- Follow all housekeeping rules, checklists, safety procedures, and cleaning processes.
- Perform other duties as assigned in housekeeping department.
Performance Expectations
- Assigned rooms are cleaned fully, correctly, and on time.
- Rooms meet brand, company, and inspection standards.
- Guest property, found items, keys, and room access are handled properly.
- Supplies, carts, and equipment are kept organized and in good condition.
- Safety and cleanliness standards are maintained throughout the shift.
Minimum Qualifications
- Prior housekeeping or hotel cleaning experience preferred but not required.
- Ability to understand and follow instructions in English.
- Ability to work independently and as part of a team.
- Ability to work weekends and holidays as scheduled.
Physical Requirements and Working Conditions
- Stand and walk for most or all of the shift.
- Frequently bend, kneel, lift, carry, reach, push, and pull.
- Lift up to 50 pounds, with or without reasonable accommodation.
- Work in hot, cold, dirty, or chemical-exposed environments.
- Work alone or with others depending on assignment.
Join us as a Housekeeper where your dedication to cleanliness transforms living spaces into pristine environments! Your commitment will help create comfortable homes that clients love to return to every day.
Pay: $16.00 - $17.00 per hour
Work Location: In person
Salary : $16 - $17