What are the responsibilities and job description for the Remote Work - IT Technical Trainer - Consultant - Technical Writer position at Syntricate Technologies Inc?
Job Title: Technical Trainer - Consultant - Technical Writer
Work Location : Clemson, SC
Interview Process: 1 round, virtual
Duration of the Contract: 12 months
Possibility for Extension: Yes
Work Location: Role is 100% remote
Description
Role Summary/Purpose:
The Technical Writer will work with various internal teams including the Project Director/Project Managers, Technical Director/Developers, and Business Analysts/SMEs in a development environment, to create business and technical project artifacts that will be utilized internally by the project team, executive management, agency staff and/or externally by vendors, CMS or other stakeholders. We are looking for candidates who are highly organized, can work independently in a fast-paced environment and produce multiple quality deliverables with varying deadlines. Candidates should be self-starters and creative problem solvers and have the flexibility to learn new products and technologies quickly.
Essential Responsibilities:
Required Knowledge/Skills:
Preferred Requirements/Skills:
Work Location : Clemson, SC
Interview Process: 1 round, virtual
Duration of the Contract: 12 months
Possibility for Extension: Yes
Work Location: Role is 100% remote
Description
Role Summary/Purpose:
The Technical Writer will work with various internal teams including the Project Director/Project Managers, Technical Director/Developers, and Business Analysts/SMEs in a development environment, to create business and technical project artifacts that will be utilized internally by the project team, executive management, agency staff and/or externally by vendors, CMS or other stakeholders. We are looking for candidates who are highly organized, can work independently in a fast-paced environment and produce multiple quality deliverables with varying deadlines. Candidates should be self-starters and creative problem solvers and have the flexibility to learn new products and technologies quickly.
Essential Responsibilities:
- Work alongside the Business Analyst/SMEs and technical staff to understand the goals/objectives of the project in order to assist in creating deliverables and supporting project documentation
- Provide recommendations on deliverables to be produced as a result of analysis/design discussions
- Work with technical staff to make deliverables easy to understand
- Organize and write supporting documents when needed
- Select photographs, drawings, diagrams, and charts that increase users’ understanding
- Revise documents as new issues arise
- Aid in organizing and maintaining the project’s SharePoint and other document repository
Required Knowledge/Skills:
- 5 years of related experience in IT including experience in a position requiring development of structured written materials and visual aids
- 3 years of technical writing experience
- Ability to write, edit, and prepare graphic presentations of technical information for both technical and business personnel
- 3 years of experience with MS SharePoint application
- Advanced in Microsoft Office (Word, Excel, PowerPoint, Visio) and working with templates and style guidelines for branding consistency
Preferred Requirements/Skills:
- Completed Bachelor’s degree
- Experience in writing Advanced Planning Documents and/or Request For Proposals
- Understanding of LEAN / Agile development style
- Experience with BizAgi
- Experience in a government environment