Business Systems Engineer

Company Description

Shape the Future of Packaging with Us

Join a global team of 6,900 passionate professionals innovating at the forefront of packaging technology in the pharmaceutical and food industries. At Syntegon, we’re more than just a packaging company — we’re trusted partners helping customers worldwide deliver life-saving medicines and high-quality food products through cutting-edge, sustainable solutions.

From ensuring vaccines are filled with precision and safety, to optimizing the therapeutic delivery of tablets, to sustainably wrapping your favorite chocolates and snacks — Syntegon is behind the brands people trust every day.

Now’s your chance to be part of something bigger. Apply today and help us build a smarter, safer, and more sustainable world — one package at a time.

Why Join Syntegon New Richmond?

Located in the scenic city of New Richmond, Wisconsin, Syntegon Packaging Technology, LLC offers:

• A dynamic, high-tech work environment focused on robotics, precision filling and wrapping equipment, and complex service solutions.
• A chance to work with a large and advanced installed base of packaging equipment.
• Easy commuting distance from Minneapolis/St. Paul and Eau Claire, WI.
• Opportunities for career growth, continuous learning, and making a tangible impact on global health and food safety.

Come grow with us and make a difference — in your career and the world.

Job Description

Our standard and custom high-speed automated packaging equipment enables our customers to excel in highly competitive food and pharmaceutical industries. We thrive for developing, adopting and enhancing our portfolio to lead the industries with new innovative technologies and solutions. The Business Systems Engineer is an integral role in Syntegon’s success in leading the world’s packaging machinery market.

In this role, the business systems engineer will support, maintain, and enhance business systems for the New Richmond site by working cross-functionally with internal stakeholders and coordinating with other Syntegon sites to align with global standards and initiatives. Success in this role requires initiative and a continuous improvement mindset to be able to identify and drive positive changes within the site business systems for more efficient operations.

Technical tasks and responsibilities:

• Maintain, support, and enhance existing business systems (e.g., SAP, D365 PO, Tacton CPQ), and design and implement new solutions to replace or automate manual processes.
• Develop custom code and BI solutions to enable effective reporting and meet evolving business needs.

Leadership tasks and responsibilities:

• Drive continuous improvement of New Richmond’s business systems and manage cross-functional change in collaboration with department leadership.
• Train and support users to build system competency and ensure successful adoption across the organization.

Strategic tasks and responsibilities:

• Identify system gaps and inefficiencies in business system landscape, gather stakeholder feedback, and lead execution of effective solutions.
• Advocate for New Richmond’s business needs in corporate initiatives to ensure standardized systems, including configurators, are optimized for local use.

Qualifications

Basic Requirements:

• Bachelor’s degree in computer science or software engineering (or 7 years of relevant experience)
• 5 years of software development experience

Preferred Qualifications:

• Proven ability to write complex code and manage projects from initiation through implementation.
• Experience with ERP/CRM and CPQ systems (preferably Tacton), including administration, support, and development.
• Proficient in BI tools like Power BI for developing dashboards, reports, and data visualizations.
• Familiarity with additional programming languages and business processes such as manufacturing, sales, and accounting.
• Strong communication skills with the ability to collaborate across technical and non-technical teams.
• Self-motivated, analytical, and effective at leading cross-functional initiatives and driving continuous improvement.

Additional Information

The anticipated base salary for this position starts at $110,000 per year.

Compensation for roles at Syntegon varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. Total rewards at Syntegon include salary bonus (if applicable) benefits.

The welfare of our employees’ matters to us. 

At Syntegon, the welfare of our employees is a top priority. That’s why we offer a comprehensive and competitive benefits package designed to support your health, financial security, and personal growth from day one, including:

• Health Coverage: Medical, Dental, Vision, and Prescription plans starting from your first day.
• Retirement Savings: 401(k) plan with a generous company match to help you plan for the future.
• Financial Protection: Employer-paid Short- and Long-Term Disability Insurance, plus Life Insurance for your peace of mind.
• Career Growth: Education Assistance Program to support your continued learning and development.
• Work-Life Balance: Paid Time Off to recharge and enjoy your personal time.
• Support When You Need It: Access to our Employee Assistance Program for confidential counseling and resources.

Syntegon Technology is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) initiatives:

• FIRST Robotics (For Inspiration and Recognition of Science and Technology)
• AWIM (A World In Motion)

By choice, we are an Equal Opportunity Employer committed to a diverse workforce.
We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.