Quality Manager

Job Summary:

The Quality Manager is responsible for developing and maintaining a system to assure that all products manufactured by the organization meet customer specifications and achieve quality and reliability levels.  Directs activities and provides guidance to quality department personnel. 

Essential Duties and Responsibilities:

•    Directs day to day activities of the Quality department, provides employee support, direction, and development.  Make employment decisions regarding the Quality department.  

•    Responsible for training and enhancing the knowledge of quality inspectors.

•    Perform quality engineering decisions during the pre-production process to develop and implement control plans and inspection documentation to ensure conformity of final product.

•    Responsible for monitoring Quality department’s output for 1st piece, in-process, receiving, final, and first article inspections.

•    Performs the quality authorization function for all Quality Management System documentation.

•    Meets with vendors, customers, quality representatives and company personnel to discuss and resolve quality problems and corrective actions.

•    Responsible for effective NCMR and MRB process.

•    Team leader of all Material Review Board functions.

•    Compiles corrective action summary reports for the Management Review Meetings. 

•    Monitors, maintains, or develops, performance reporting systems relative to the effectiveness of inspection operations and initiates necessary action based upon results.

•    Interacts with company personnel to support scheduling and implementation of continuous improvement objectives in the manufacturing process.

•    Recommends and implements corrective action procedures to assure improvement of lean methods and elimination of wasteful practices in QA/other departments within the organization.

•    Responsible for all necessary quality related documents as required by customers and internal staff.

•    Assist with the Implementation and maintenance of the Quality Management System for ISO compliance including, ISO education, procedure writing, auditing.

Additional Responsibilities:

•    Responsible for quality assurance personnel scheduling and inspection coverage for the facility. 

•    Performs product/process analysis for cost reduction, quality improvement, and improved efficiency.

•    Responsible for all inspection tooling in the facility.

•    Responsible for all the calibration activities in the facility.

•    When requested, may work on special projects and various related assignments.

•    Performs other related duties and assignments as required.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to sit, talk and/or hear. The employee is frequently required to use hands to finger, handle or feel. The employee is occasionally required to reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, crouch and/or crawl. The employee must also occasionally lift and/or move up to 25 pounds. Specific vision abilities include close vision and color vision. Ability to solve practical problems and deal with a variety of concrete and abstract variables in situations where only limited standardization exists. The noise level in the work environment may range from low, moderate to loud.

Education, Skills and Experience:

•    Bachelor’s degree or equivalent in education and experience. 

•    Minimum 10 years experience in quality control, with management experience

•    Assist with company print reviews and drawing interpretation, including extensive knowledge of GD&T.

•    Familiar with the operation and programming of a CMM.

•    Familiar with CNC technology and the use of CAD/CAM software (IE; Mastercam, Solidworks, ETC…)

•    Experience with supply chain management and supplier approval procedures

•    Experience with functional gauging.

•    Problem solving and corrective/preventative action expertise. 

•    Oral and written communication skills.

•    Ability to remain organized

•    Must be proficient with Microsoft Office and Outlook.

•    Familiar with all aspects of ISO and ISO certification.