What are the responsibilities and job description for the Senior Business Analyst - SAP Commerce Cloud position at Syntax?
Date: Jan 7, 2026
Location:
MA, 20520
Functional Area: Remote
Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.
We are seeking a highly skilled and motivated Senior Business Analyst with deep expertise in SAP Commerce Cloud and integration processes with SAP S/4HANA. You will play a key role in bridging business needs with technical solutions, driving digital commerce initiatives, and ensuring seamless integration across SAP platforms.
Key Responsibilities
Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.
Location:
MA, 20520
Functional Area: Remote
Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.
We are seeking a highly skilled and motivated Senior Business Analyst with deep expertise in SAP Commerce Cloud and integration processes with SAP S/4HANA. You will play a key role in bridging business needs with technical solutions, driving digital commerce initiatives, and ensuring seamless integration across SAP platforms.
Key Responsibilities
- Analyze and document business requirements related to SAP Commerce Cloud and its integration with SAP S/4HANA.
- Collaborate with cross-functional teams to design and implement end-to-end e-commerce solutions including Commerce back-end processes, Commerce front-end components & pages, integration to SAP and non-SAP solutions.
- Lead workshops and stakeholder meetings to gather requirements and define solution roadmaps.
- Support the configuration and optimization of SAP Commerce Cloud modules such as: SmartEdit, Product Content Management (PCM), Adaptive Search, Order Management...
- Ensure robust integration, particularly with SAP S/4HANA (particularly in areas like order-to-cash and product master data), Payment provider, Tax Engine, DAM, PIM, personalization engine, marketing automation platforms, Web analytics.
- Provide guidance on best practices and industry standards for SAP CX.
- 5 years of experience as a Business Analyst or Functional Consultant in SAP Commerce Cloud.
- Strong understanding of SAP Commerce Cloud architecture and modules.
- Proven experience with integration processes between SAP Commerce Cloud and ERPs.
- Excellent communication and stakeholder management skills.
- Fluent in English
- Experience with SAP Composable storefront
- Knowledge on Web development languages such as Angular, JavaScript and HTML5, CSS and JS, Java Spring framework
- SEO knowledge, Google Analytics
- Experience with SAP S/4HANA modules such as Sales & Distribution (SD) and retail.
- Familiarity with other SAP Customer Experience solutions: SAP Emarsys, SAP Customer Data Platform (CDP), SAP Sales & Service Cloud v2, Retail Industry Solutions.
- SAP certification(s) in relevant areas.
Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.
- Competitive, above-average compensation
- Global tourist: With us, you can also work from abroad from time to time
- Flexible working time models, home office
- Attractive benefits, e.g. company pension scheme or various health offers
- A modern environment in which the "you" is part of it
- Open feedback culture, flat hierarchies and a motivated team
- Individual career planning with continuous training and coaching on the job