Customer Service Associate - Entry Level

We are a dynamic event marketing firm that creates unforgettable in-person experiences for brands and audiences. From live events to large-scale activations, our team brings energy, creativity, and attention to detail to every project. Join us to be part of exciting events while building a career in event operations and customer engagement.

Position Overview:

We are seeking an enthusiastic Customer Service Associate to assist on-site at events and support attendees and clients directly. This role is perfect for energetic individuals who enjoy interacting with people, problem-solving, and being part of live event experiences. No prior experience is required—training is provided on everything from guest services to event setup.

Key Responsibilities:

• Welcome guests and provide a positive, professional experience at events.
• Assist with event check-in, registration, and crowd management.
• Support clients and vendors with on-site needs and questions.
• Help set up, organize, and break down event spaces.
• Monitor attendee flow and assist in resolving any issues during events.
• Collect feedback and provide reports to the event team post-event.

Qualifications:

• Friendly, approachable, and customer-oriented personality.
• Excellent communication and interpersonal skills.
• Comfortable being on your feet and actively moving during events.
• Strong attention to detail and ability to follow instructions.
• Team player with a can-do attitude.
• No prior experience required—perfect for recent graduates or career starters.

Why Join Us:

• Gain hands-on experience at live events and brand activations.
• Work in a fast-paced, fun, and supportive team environment.
• Build transferable skills in customer service, event operations, and team coordination.
• Opportunity for growth into advanced event roles and management positions.