What are the responsibilities and job description for the Field Project Technician - Fort Myers, FL position at synergyequip?
Are you seeking a rewarding career with a respected company? Join Opifex-Synergy Pump division where we offer career advancement and professional development in a collaborative, supportive environment. We value teamwork and foster a positive work culture.
We provide high-quality, customer-focused de-watering and fluid transfer solutions. With decades of expertise, our pump division delivers comprehensive solutions from design to on-site installation, system monitoring to dismantle and demobilization and manufactures over 50% of our products in-house.
A Field Project Technician manages all on-site installation, repair, maintenance, and test tasks. They diagnose errors or technical problems and determine proper solutions. They are responsible for the service and customer support during field visits and dispatches.
Essential Functions- Troubleshoots and diagnoses all types of equipment to ensure proper working condition on the job site or in the shop
- Performs routine equipment clean-up and upkeep as well as safety review and pre-delivery inspections
- Inspects, diagnoses, repairs, reconditions, and adjusts heavy equipment as required and completes all paperwork on assigned equipment
- Participate in all training programs directed by Service Manager
- Bring to the attention of the Service Manager any shop tools, equipment or vehicle that is not in a serviceable condition or unsafe to use
- Maintains tools in good working order per MSHA and OSHA regulations
- Completes basic computer tasks including work orders, parts lookup, and email communication
- Communicates with coworkers and customers to ensure top quality equipment and customer expectations are exceeded
- Provide service and customer support during field visits or dispatches
- Tie workflow to schedule
- Manage all on site installation, repair, maintenance, and test tasks
- Diagnose errors or technical problems and determine proper solutions
- Produce timely and detailed service reports
- Operate vehicle in a safe manner and use field automation systems
- Follow all company field procedures and protocols
- Cooperate with technical team and share information across the organization
- Comprehend customer requirements and make appropriate recommendations or briefings
- Build positive relationships with customers
- Exhibit strong teamwork
- Extensive knowledge of diesel engines and construction equipment
- Proven field service experience
- Ability to troubleshoot, test, repair, and service technical equipment
- Must have own tools
- Must have a valid driver’s license and acceptable driving record
- Ability to work flexible shifts
- None
- Work is primarily conducted in construction sites, equipment yards, and transportation routes
- Regular exposure to heavy machinery and diesel-powered equipment in operation
- Frequent outdoor work in varying weather conditions including heat, cold, rain, and wind
- Physically demanding environment with uneven terrain, dust, mud, and loud noise levels
- Duties may involve both shop-based tasks and fieldwork, including travel to remote job sites
- Strict adherence to safety protocols is required at all times
- PPE such as steel-toe boots, safety glasses, gloves, and hearing protection must be worn as needed
- Must be comfortable operating around large equipment, confined spaces, or elevated positions
- Lifting heavy components and materials is often required
- Flexibility and adaptability are essential as job site conditions and priorities change rapidly
- Position may require several hours of driving daily to job sites
- Requires a high level of physical stamina and mobility in jobsite and yard environments
- Frequent lifting, carrying, and maneuvering tools, chains, tarps, and equipment weighing 50 pounds
- Regular bending, squatting, kneeling, crouching, and reaching
- Prolonged standing, walking, and working on uneven terrain
- Climbing in and out of trucks, onto trailers, or onto equipment is required
- Must maintain balance while working on ladders, steps, or elevated surfaces
- Fine motor skills and manual dexterity required for tie-downs, controls, and documentation
- Must safely operate commercial vehicles and remain alert in hazardous conditions
- Occasional pushing, pulling, and positioning of heavy materials
We want our team members to feel supported, valued, and set up for long-term success. Our benefits are designed to take care of team both at work and at home.
Core Benefits:- Medical, Dental & Vision Insurance
- Health Savings Account (HSA) with company contributions
- 401(k) & Roth retirement plans with company matching
- Generous paid time off and company paid holidays
- Company Paid Wellness, Employee Assistance and Discount Programs
- Boot/PPE Annual Allowance
- Career Development & Company Paid Training
Benefit eligibility can vary by role, and not all benefits apply to every position. During the hiring process, we’ll walk you through the benefits specific to this role. This position could also include Tool Reimbursement, Safety Bonuses, Profit Sharing and/or Commission Earning opportunities.
Other DutiesPlease be aware that while this job description provides an overview of the main activities, duties, and responsibilities expected of the employee in this role, it may not encompass every task or requirement. Additionally, responsibilities may change with or without notice based on business needs.
Additional Eligibility RequirementsAt Opifex-Synergy, we prioritize the safety and well-being of our employees. To ensure a secure work environment, we require all successful candidates to undergo a drug test and background check before their start date. This policy is in place to maintain the highest standards of safety and security for our team members.
Opifex-Synergy is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.