What are the responsibilities and job description for the Administrative Assistant position at Synergy3 Home Solutions?
Synergy3
Administrative Assistant
Location: Philadelphia, PA
Company Overview
Synergy3 is a family-owned business dedicated to delivering top-notch services to both residential and commercial clients. With a strong focus on customer relationships and satisfaction, we aim to exceed expectations through exceptional service, backed by a 100% satisfaction guarantee and industry-leading warranties. We are currently seeking a highly organized and customer-focused Administrative Assistant to join our dynamic team at our Philadelphia office.
Position Summary
As an Administrative Assistant at Synergy3, you will play a crucial role in ensuring smooth office operations and excellent customer service. This full-time, in-office position requires an individual who thrives in a collaborative environment and possesses excellent time management, organizational, and communication skills. The ideal candidate must be located within commuting distance to our Philadelphia office.
Key Responsibilities
At Synergy3, we don't have employees - we have valued team members. Our supportive, family-oriented culture celebrates achievements, fosters teamwork, and encourages professional growth. Join a company known for its positive atmosphere, team events, and real employee recognition.
Administrative Assistant
Location: Philadelphia, PA
Company Overview
Synergy3 is a family-owned business dedicated to delivering top-notch services to both residential and commercial clients. With a strong focus on customer relationships and satisfaction, we aim to exceed expectations through exceptional service, backed by a 100% satisfaction guarantee and industry-leading warranties. We are currently seeking a highly organized and customer-focused Administrative Assistant to join our dynamic team at our Philadelphia office.
Position Summary
As an Administrative Assistant at Synergy3, you will play a crucial role in ensuring smooth office operations and excellent customer service. This full-time, in-office position requires an individual who thrives in a collaborative environment and possesses excellent time management, organizational, and communication skills. The ideal candidate must be located within commuting distance to our Philadelphia office.
Key Responsibilities
- Create customer accounts and generate sales orders
- Maintain and update customer records regularly
- Coordinate with technicians and other departments to ensure smooth workflows
- Communicate effectively with clients to address their needs and concerns
- Handle basic tasks within Oracle NetSuite for tracking and reporting
- Assist in maintaining efficient project workflow by collaborating with the office team
- Provide exceptional customer service by resolving any customer issues or complaints in a professional and timely manner
- Occasionally, drive to the township to deliver permits as needed
- High school diploma or equivalent required; college-level education preferred
- Minimum 1 year of customer service experience, ideally within project management
- Knowledge of HVAC, plumbing, and electrical contracting services is a plus
- Familiarity with Oracle NetSuite or other ERP/CRM systems is preferred
- Excellent organizational skills and attention to detail
- Strong verbal and written communication skills
- Ability to multitask, prioritize, and meet deadlines effectively
- Professional problem-solving abilities and a customer-first mindset
- Hourly Rate: $29.00 - $35.00 per hour, based on experience
- Paid holidays and vacation time
- IBC Medical Insurance and MetLife Dental Insurance
- Opportunities for career growth and advancement
- Employee Recognition and Rewards: Team Member of the Month: $500 prize
- Cleanest Truck of the Month: $200 for technicians
- Most Reviews of the Month: $500 prize
- Company Events and Team Building: Annual company picnic and paintball outings
- Thanksgiving breakfast and Year-End Awards with real value prizes
- Special birthday celebrations with custom cakes to take home
- Anniversary monetary awards and other fun company traditions
- Enjoy being part of a company that was named one of the best places to work by ACHR News magazine
At Synergy3, we don't have employees - we have valued team members. Our supportive, family-oriented culture celebrates achievements, fosters teamwork, and encourages professional growth. Join a company known for its positive atmosphere, team events, and real employee recognition.
Salary : $29 - $35