What are the responsibilities and job description for the Front Desk position at SYNERGY NUTRITION & WELLNESS?
Benefits:
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Wellness resources
About Us
Synergy Nutrition and Wellness is an integrative wellness center dedicated to whole-person health. We blend holistic muscle testing, family practice medical services, and both Eastern and Western modalities to support individuals and families on their wellness journeys.
Our environment is fast-paced, supportive, and purpose-driven, with a strong focus on education, compassion, and exceptional patient care.
We're Hosting Open Interviews
We are hosting open interviews for motivated, wellness-aligned individuals who are excited to be part of a collaborative healthcare environment. This is a dynamic, multi-functional role with opportunities for long-term growth, including leadership and specialized support positions.
Open Interview Dates:
- 1st and 3rd Tuesdays of each month
- Time: 9:00 AM – 11:00 AM
Locations:
Candidates may be scheduled to float between our North Tonawanda, Williamsville, and Lancaster locations.
Who We're Looking For
We're seeking team members who support daily operations while delivering outstanding client experiences. This role requires initiative, problem-solving, adaptability, and strong communication skills.
You are someone who:
Thrives in a fast-paced, people-centered environment
Is committed, reliable, and motivated
Has strong customer service and communication skills
Works well as part of a collaborative team
Has a wellness-aligned mindset and interest in holistic health
Can multitask, stay organized, and manage shifting priorities
Is always looking for ways to improve systems and client experiences
Is interested in long-term growth within a mission-driven organization
Your Role: Front Desk & Client Experience Representative
As the Front Desk & Client Experience Representative, you'll be the heartbeat of our client interactions—creating a welcoming atmosphere and ensuring each visit runs smoothly.
Key Responsibilities
Greet and engage clients with warmth, professionalism, and care
Schedule appointments, manage phone calls, and process payments
Support patient compliance by following up on missed appointments and reactivations
Assist clients with intake forms and required documentation
Maintain a clean, calm, and inviting front-desk environment
Contribute ideas to improve efficiency, workflow, and client satisfaction
Participate in the creation of social media and in-office content as needed
Schedule & Hours
- Part-time position: approximately 12–15 hours per week
- Flexible scheduling, with the ability to float between North Tonawanda, Williamsville, and Lancaster locations as needed
What We Offer
Competitive pay with growth potential
Flexible scheduling
Meaningful, purpose-driven work
Employee discounts on wellness services and products
A supportive, uplifting, team-focused environment
Ready to Take Initiative?
If you're excited to grow with a team that's changing lives through holistic health, we'd love to meet you.
Send your resume or letter of intent to:
Or stop by during our open interview hours
Bring your enthusiasm, curiosity, and commitment to excellence