What are the responsibilities and job description for the Front Desk & Patient Experience Coordinator position at Synergy Nutrition & Wellness?
Benefits:
As our Front Desk & Patient Experience Coordinator, you’ll play a key role in supporting the daily operations of our holistic medical and wellness practice.
You’ll be the first point of contact for patients—creating a warm, welcoming experience while helping keep the practice running smoothly and efficiently.
This is more than a front desk role—it’s an opportunity to become an essential part of a collaborative healthcare team.
Responsibilities
You are:
At Synergy Nutrition & Wellness, we believe healthcare should treat the whole person—not just symptoms. Our integrative wellness center combines holistic nutrition, muscle testing, family practice medicine, and Eastern Western healing modalities to help patients truly thrive.
We’re a fast-growing, mission-driven practice looking for an energetic, organized, people-loving superstar to join our front desk team.
If you’re passionate about wellness, love connecting with people, thrive in a fast-paced environment, and want to be part of a team that genuinely changes lives—we’d love to meet you.
Why Join Synergy?
This is an opportunity to grow with a team that is passionate about holistic healthcare, patient transformation, and creating a positive impact in our community.
We’re building something special—and we’re looking for aligned, motivated people who want to grow with us.
Perks & Benefits
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Wellness resources
As our Front Desk & Patient Experience Coordinator, you’ll play a key role in supporting the daily operations of our holistic medical and wellness practice.
You’ll be the first point of contact for patients—creating a warm, welcoming experience while helping keep the practice running smoothly and efficiently.
This is more than a front desk role—it’s an opportunity to become an essential part of a collaborative healthcare team.
Responsibilities
- Welcome and assist patients with warmth, professionalism, and compassion
- Manage front desk operations and maintain a calm, organized environment
- Schedule appointments across multiple wellness and medical services
- Answer and manage phone calls, texts, and patient communications
- Support patient follow-up, compliance, and reactivation efforts
- Assist with intake forms, charting, and administrative documentation
- Coordinate provider schedules and daily workflow
- Process payments and support overall patient experience
- Help improve systems, organization, and office efficiency
- Occasionally assist with social media or in-office wellness content
You are:
- Positive, proactive, and dependable
- A natural multitasker who stays calm under pressure
- Friendly, professional, and confident communicating with patients
- Passionate about holistic health and wellness
- A true team player who jumps in wherever needed
- Organized, detail-oriented, and solution-focused
- Excited to grow within a purpose-driven wellness practice
- Front desk, administrative, medical office, or customer service experience preferred
- Experience with Mindbody, Google Workspace, and Praxis EMR is a bonus but not required
- Strong communication, organizational, and computer skills required
- Part-Time | Approximately 28 hours/week
- Starting at $18/hour based on experience
At Synergy Nutrition & Wellness, we believe healthcare should treat the whole person—not just symptoms. Our integrative wellness center combines holistic nutrition, muscle testing, family practice medicine, and Eastern Western healing modalities to help patients truly thrive.
We’re a fast-growing, mission-driven practice looking for an energetic, organized, people-loving superstar to join our front desk team.
If you’re passionate about wellness, love connecting with people, thrive in a fast-paced environment, and want to be part of a team that genuinely changes lives—we’d love to meet you.
Why Join Synergy?
This is an opportunity to grow with a team that is passionate about holistic healthcare, patient transformation, and creating a positive impact in our community.
We’re building something special—and we’re looking for aligned, motivated people who want to grow with us.
Perks & Benefits
- Employee discounts on wellness services & supplements
- Free Sauna Foot Detox sessions
- Discounted IV Therapy & Injection Services
- Growth and advancement opportunities
- Supportive, wellness-focused team culture