What are the responsibilities and job description for the Customer Service Representative - Entry Level position at Synergize?
We are currently hiring an Entry-Level Customer Service Representative to join our local outreach team.
This role is the perfect starting point for candidates looking to build professional skills in customer service, community outreach, and nonprofit advocacy. We believe in developing talent from the ground up, which is why we provide full paid training and continuous mentorship—no prior experience is required!
As a Customer Service Representative, you will be the face of impactful nonprofit organizations. You’ll engage directly with the Atlanta community to raise awareness and drive support for vital charitable missions.
- Face-to-Face Service: Deliver exceptional customer service through community-based outreach and residential engagement.
- Mission Advocacy: Effectively communicate the goals and real-world impact of our nonprofit partners.
- Public Interaction: Engage with community members, answer questions, and provide accurate information about current initiatives.
- Support & Fundraising: Encourage voluntary donations to help hit campaign goals and expand nonprofit programs.
- Reporting & Development: Track daily interactions, attend team workshops, and participate in professional development sessions.
We are looking for 'people people' who are ready to work in a high-energy, team-oriented setting.
- Strong Communicator: You are comfortable speaking with new people and have great interpersonal skills.
- Reliable & Punctual: You take your schedule seriously and thrive in a structured environment.
- Growth-Oriented: You have a willingness to learn and are open to hands-on coaching.
- Requirements: Must be 18 years or older and authorized to work in the U.S.
- Preferred Experience: Backgrounds in retail, hospitality, food service, or sales are a major plus!
- Competitive Compensation: Reliable base pay plus performance-based bonuses.
- Paid Training: Comprehensive, hands-on coaching and ongoing professional mentorship.
- Career Advancement: Clear pathways to move into leadership and management roles based on performance.
- Consistent Schedule: Full-time hours with a stable, supportive team culture.
- Meaningful Impact: The opportunity to gain real-world experience while making a difference for local and national causes.