What are the responsibilities and job description for the Entry Level Customer Service Representative position at Synergize Inc.?
We partner with nonprofit organizations to support community-focused events and fundraising initiatives. Our mission is to help organizations raise awareness, strengthen donor relationships, and create meaningful community impact—while providing structured training and growth opportunities for entry-level professionals.We are seeking a motivated Entry-Level Customer Service Representative to join our outreach and event teams. This role is perfect for individuals who love connecting with people, delivering exceptional experiences, and building foundational skills in customer service, communication, and community engagement.Key ResponsibilitiesProvide friendly, professional support to event attendees, donors, and community membersShare information about nonprofit missions, fundraising campaigns, and event initiativesRespond to customer inquiries, collect feedback, and perform basic follow-upAssist on-site event teams with attendee engagement and service coordinationDistribute informational and promotional materials effectivelyMaintain a positive, customer-focused presence during events and outreach activitiesCollaborate with team members to ensure smooth, successful eventsRepresent nonprofit partners professionally and enthusiasticallyQualificationsNo prior experience required – we provide paid trainingHigh school diploma or equivalent required; college coursework or degree preferredStrong communication and interpersonal skillsPositive, outgoing attitude with a passion for helping othersAbility to thrive in a fast-paced, team-oriented environmentInterest in customer service, event support, nonprofit work, or community outreachFlexible availability for event-based schedulesBenefitsCompetitive entry-level pay with performance-based incentivesPaid training and ongoing mentorshipClear pathways for advancement into leadership, event coordination, or management rolesSupportive, mission-driven team environmentHands-on experience with live events and nonprofit campaignsOpportunity to make a visible impact in your community
Salary : $50,000 - $60,000