What are the responsibilities and job description for the Front Desk Patient Coordinator position at Synergi Orthodontics Specialists?
Job description
Our modern customer service friendly orthodontic office is looking for another team member. This is a full time position-32-40 hours/week. Customer service experience matters to us!
The most important part of this role is connection with other people. To be friendly, empathetic, and make people feel loved and at home, whether in person or over the phone. This role requires a strong commitment to operate by our mission statement: At Synergi Orthodontic Specialists, We provide treatment that is individualized for each patient. Our office is innovative, with the latest technology and treatment planning, constantly integrating the advances of modern medicine in health and dental care. Our job is important, and our mission is to be inspirational, positively impacting our patients and community through smiles. Our office and team are inviting and inclusive. We are intentional. We come to work everyday prepared to be our best selves as we serve our community. We believe everyone deserves to smile!
We offer benefits: health insurance, 401k plan, ortho treatment, PTO, and holiday pay.
Pay starts at a training rate and is based on experience. If your customer service is excellent, you will likely see growth quickly.
CUSTOMER SERVICE OR FRONT OFFICE EXPERIENCE IS STRONGLY PREFERRED
Skills Required:
- ability to learn dental terminology
- basic math/financial skills
- intermediate computer skills: Microsoft Office, Google Workspace, Adobe, email, typing and ability to learn our practice management system
- grammar, reading, writing
- advanced phone/customer service skills
- attention to detail
- clean and organized
- warm, smiling demeanor
- sales
- ability to remember names and develop relationships with people
- adhere to HIPAA/OSHA regulations
Skills Not Required, but a bonus:
- social media skills
- Canva/design
- dental/ortho experience
- knowledge of Ortho 2
- Spanish/Chinese speaking
Our office hours are:
Monday 9:00AM-6:00PM Tuesday 8:00AM-5:00PM Wednesday 8:00AM-5:00PM Thursday 11:00AM-4:00PM Friday 7:30am-4:00pm
If you are interested please email a cover letter and your resume to admin@synergiortho.com.
Job Type: Full-time
Starting Pay: $22.00 - $28.00 per hour. All new candidates start at a training rate.
Benefits:
- 401(k)
- Health & dental insurance
- Paid time off
Experience:
- Customer service: 1 year (Required)
Work Location: In person
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Experience:
- Customer service: 1 year (Required)
- Dental receptionist: 1 year (Required)
Work Location: In person
Salary : $20 - $30