What are the responsibilities and job description for the Restaurant Manager - 2 Positions - Monroe Township. Nj position at Synergent Tech Solutions?
Restaurant Manager - 2 Positions
Key Responsibilities
Professional Demeanor
- Maintain a polished, professional appearance and attitude at all times
- Represent the brand positively in front of guests, staff, and vendors
- Uphold company standards, values, and service quality consistently
Customer Communication & Service
- Deliver excellent customer service and ensure a memorable dining experience
- Communicate clearly, politely, and confidently with guests
- Build strong customer relationships and encourage repeat visits
Pressure Handling & Problem Solving
- Remain calm and efficient during peak hours and high-pressure situations
- Make quick, effective decisions to maintain smooth operations
- Handle unexpected challenges with confidence and professionalism
Call Handling & Order Management
- Answer phone calls promptly and professionally
- Manage reservations and customer inquiries effectively
Complaint & Grievance Handling
- Address customer complaints promptly and professionally
- Resolve issues efficiently while maintaining customer satisfaction
- Take feedback constructively and implement improvements where necessary
Salary : $80,000 - $120,000