Demo

Customer Service Representative

Synerfac Technical Staffing
Wadsworth, OH Full Time
POSTED ON 4/13/2025
AVAILABLE BEFORE 5/9/2025

Responsibilities

  • Discuss services with customers both in person and over the phone
  • Take or enter orders
  • Enter customer complaints in notes
  • Enter sample requests
  • Send proofs and samples out for approval.
  • Enter specs for approved items and archive artwork
  • Match P.O prices and items to art / rerun items
  • Enter dollar value to bookings log
  • Enter ship date requests

Qualifications

  • Experience in a Customer Service position for a packaging or printing manufacturer
  • Experience communicating with customers, vendors and sales representative regarding orders
  • Knowledge of OMS systems or similar systems is a plus
  • Knowledge of data entry into MS Excel and other types of software as needed
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