What are the responsibilities and job description for the Field Access Specialist position at Syneos Health?
Description
In this role, you will be responsible for the management of defined accounts in a specified geographic region in the Dermatology therapeutic area, specifically supporting our customer’s products. The FRS will execute the collaborative territory strategic plan through partnership with internal and external stakeholders, which may include call center services (HUB), sales, marketing, patient access, market access, and other collaboration partners.
Key candidates will have:
Strong interpersonal skills, including high sense of urgency and consistent responsiveness
Ability to work effectively in a dynamic/diverse environment that requires adaptability and willingness to navigate ambiguity
Tenacity & determination to see through complex scenarios to resolution
Keen emotional intelligence and inherent nature to partner with people working as a team
Strategic mindset and strong organizational skills
Desire to support our clients and healthcare professionals in their mission to serve patients
Responsibilities include ensuring understanding of reimbursement process, field reimbursement services, and patient support program. You will:
Manage daily activities that support appropriate patient access to our customer’s products in provider offices and work as a liaison to other patient assistance and access support services offered by our customers (i.e. HUB, Call Center, Specialty Pharmacy Services)
Act as an extension of the call center and/or HUB and provide live one-on-one coverage support
Serve as payer expert for defined geography and communicate payer changes to key stakeholders promptly
Offer office education during the entire access process which may include formulary coverage/utilization management criteria, insurance forms & procedures, benefits investigation, prior authorization, appeal, and/or claims resolution
Essential Requirements:
Bachelor’s degree
Minimum two years’ experience in public or private third-party access arena or pharmaceutical industry in managed care, clinical support, and/or sales
Experience with specialty products
Demonstrated ability to educate offices on access processes
Must live within territory or within territory boundaries
Desire to solve problems
Interpersonal awareness
Pharmacy Benefit - Knowledge & Experience
Salary : $120,000 - $150,000