What are the responsibilities and job description for the Vendor Optimization Analyst (Part-time contract) position at Syneos Health Commercial Solutions?
Description
The part-time Vendor Optimization Analyst supports the execution and continuous improvement of the Learning Excellence Organization (LEO) Vendor Optimization program. The role serves as the operational backbone of Vendor Optimization by managing intake processes, supporting supplier selection, coordinating vendor engagements, maintaining spend and performance reporting, and increasing consistency across vendor-related activities.
Working closely with the Senior Manager of Vendor Optimization, Procurement, Learning Excellence stakeholders, Finance partners, and external suppliers, the Analyst helps ensure that vendor engagements follow established governance, sourcing, and operational standards while providing timely, high-quality support to business partners. The role operates with high independence within defined guardrails for routine and low-risk engagements and escalates strategic, complex, high-value, or exception-based decisions to the Senior Manager.
Responsibilities
Intake & Stakeholder Support
The Analyst operates independently within established Vendor Optimization processes and governance frameworks.
Authorized to:
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
Why Syneos Health? We partner with industry experts to solve and execute against today’s toughest commercialization challenges facing the world’s leading healthcare companies. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities on our Commercial Operations and Leadership teams. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world.
Work Here Matters Everywhere | How are you inspired to change lives?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
As a Syneos Health freelance, temporary, or contract employee, you may be eligible to participate in the Company 401k match and benefits such as paid time off or benefits through provisions in the Affordable Care Act or State-specific requirements depending on the terms of your employment. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements for temporary/freelance/contract employees.
The part-time Vendor Optimization Analyst supports the execution and continuous improvement of the Learning Excellence Organization (LEO) Vendor Optimization program. The role serves as the operational backbone of Vendor Optimization by managing intake processes, supporting supplier selection, coordinating vendor engagements, maintaining spend and performance reporting, and increasing consistency across vendor-related activities.
Working closely with the Senior Manager of Vendor Optimization, Procurement, Learning Excellence stakeholders, Finance partners, and external suppliers, the Analyst helps ensure that vendor engagements follow established governance, sourcing, and operational standards while providing timely, high-quality support to business partners. The role operates with high independence within defined guardrails for routine and low-risk engagements and escalates strategic, complex, high-value, or exception-based decisions to the Senior Manager.
Responsibilities
Intake & Stakeholder Support
- Manage day-to-day Vendor Optimization intake activities and monitor the intake queue.
- Review requests for completeness and alignment with established Vendor Optimization processes and standards.
- Partner with stakeholders to clarify business needs, obtain missing information, and provide timely status updates.
- Perform routine intake triage and recommend sourcing pathways for low-risk engagements within established guardrails.
- Track intake volume, cycle time, recurring issues, and adoption trends; identify opportunities to improve stakeholder experience and process efficiency.
- Conduct first-pass reviews of Statements of Work using established Vendor Optimization standards, templates, and checklists.
- Compare supplier proposals with available rate benchmarks and relevant historical engagements; summarize findings and questions for stakeholder review.
- Confirm that the Vendor Optimization process is complete and approve routine engagements as ready for purchase order submission.
- Independently coordinate and execute routine or smaller sourcing events for low-risk engagements.
- Prepare supplier briefs, RFI and RFP materials, evaluation tools, scoring summaries, and decision documentation using approved templates.
- Coordinate supplier communications, timelines, questions, submissions, and follow-up activities.
- Maintain supplier profiles, capabilities, reference information, and supporting materials in approved repositories.
- Partner with Procurement to ensure sourcing activities align with approved pathways and applicable requirements.
- Create & Maintain spend, savings, utilization, and supplier-performance trackers and dashboards.
- Prepare recurring operational and executive-ready reporting for review by the Senior Manager.
- Analyze data to identify trends, risks, data gaps, and opportunities for improved value or process performance.
- Coordinate supplier reviews
- Create & maintain Vendor Optimization templates, process documentation, FAQs, quick-reference guides, supplier-facing resources, and stakeholder enablement materials.
- Support workflow enhancements, reporting automation, supplier catalogue maintenance, and other continuous-improvement initiatives.
- Recommend practical changes, including AI enablement, that improve intake responsiveness, supplier selection process and cycle time, SOW cycle time, data quality, compliance, and stakeholder experience.
The Analyst operates independently within established Vendor Optimization processes and governance frameworks.
Authorized to:
- Perform routine intake triage and engagement routing.
- Conduct first-pass SOW and supporting-documentation reviews.
- Recommend sourcing pathways and execute routine sourcing activities for low-risk engagements.
- Strategic supplier decisions and preferred-supplier recommendations.
- Complex, high-risk, high-value, or highly visible sourcing events.
- Commercial negotiation positions and material exceptions to approved standards.
- Governance deviations, unresolved stakeholder conflicts, and significant supplier-performance issues.
- Candidate must be able to be in Horsham, PA office 3x week
- Position is part-time, 30 hours per week
- Bachelor's degree required.
- 2-5 years of relevant experience in vendor management, procurement or sourcing operations, project management, business operations, learning operations, supplier administration, finance, analytics, or a related function.
- Experience working across multiple stakeholders, managing competing priorities, maintaining structured documentation, and operating in a process-driven or governance-based environment.
- Strong analytical, problem-solving, project coordination, and organizational skills.
- Experience with supplier selection, RFI/RFP administration, SOW review, contracting workflows, or purchase order readiness.
- Excellent written and verbal communication skills, with the ability to interact professionally with internal stakeholders and external suppliers.
- Strong attention to detail, process discipline, follow-through, and document-control practices.
- Ability to manage multiple workstreams and deadlines while maintaining responsiveness and service quality.
- Proficiency with Microsoft Excel, PowerPoint, Word, and collaboration tools; ability to learn new workflow and reporting platforms.
- Ability to build productive relationships with Learning Excellence stakeholders, Procurement, Finance, and supplier partners.
- Continuous-improvement mindset with a focus on operational excellence, stakeholder experience, and measurable value.
- Experience supporting learning and development, learning operations, or learning supplier engagements.
- Ability to interpret vendor, spend, performance, and operational data and translate findings into clear recommendations.
- Experience with applying AI to process optimization
- Experience working in a highly matrixed or global organization.
- Working knowledge of learning delivery models.
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
Why Syneos Health? We partner with industry experts to solve and execute against today’s toughest commercialization challenges facing the world’s leading healthcare companies. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities on our Commercial Operations and Leadership teams. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world.
Work Here Matters Everywhere | How are you inspired to change lives?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
As a Syneos Health freelance, temporary, or contract employee, you may be eligible to participate in the Company 401k match and benefits such as paid time off or benefits through provisions in the Affordable Care Act or State-specific requirements depending on the terms of your employment. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements for temporary/freelance/contract employees.
Salary : $40