What are the responsibilities and job description for the Sales Training Coordinator-Contractor position at Syneos Health Commercial Solutions?
Description
The Sales Training Coordinator plays a key role in supporting the development and execution of training programs for the pharmaceutical sales force. This position ensures that sales representatives are equipped with the knowledge, skills, and tools necessary to effectively promote products and comply with industry regulations. The role involves coordinating logistics, managing training content, and supporting the onboarding and continuous development of field sales teams.
Key Responsibilities
Ability to travel with the training and sales team as needed.
Qualifications
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
Why Syneos Health? We partner with industry experts to solve and execute against today's toughest commercialization challenges facing the world's leading healthcare companies. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities on our Commercial Operations and Leadership teams. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.
Work Here Matters Everywhere | How are you inspired to change lives?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
As a Syneos Health freelance, temporary, or contract employee, you may be eligible to participate in the Company 401k match and benefits such as paid time off or benefits through provisions in the Affordable Care Act or State-specific requirements depending on the terms of your employment. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements for temporary/freelance/contract employees.
The Sales Training Coordinator plays a key role in supporting the development and execution of training programs for the pharmaceutical sales force. This position ensures that sales representatives are equipped with the knowledge, skills, and tools necessary to effectively promote products and comply with industry regulations. The role involves coordinating logistics, managing training content, and supporting the onboarding and continuous development of field sales teams.
Key Responsibilities
- Coordinate logistics for national and regional sales training programs, including onboarding, product launches, and ongoing development.
- Schedule and manage training sessions, webinars, and workshops in collaboration with trainers and subject matter experts.
- Maintain and update training records, certifications, and compliance documentation in the Learning Management System (LMS).
- Assist in the preparation and distribution of training materials, including product information, sales tools, and regulatory content.
- Track training attendance, completion rates, and feedback to evaluate program effectiveness.
- Support the onboarding process for new sales representatives, ensuring timely access to training resources and systems.
- Collaborate with marketing, medical affairs, and compliance teams to ensure training content is accurate and aligned with corporate standards.
- Manage vendor relationships and coordinate external training resources as needed.
- Monitor training budgets and process related invoices and expenses.
Ability to travel with the training and sales team as needed.
Qualifications
- Bachelor’s degree in Life Sciences, Business, Education, or a related field.
- 2 years of experience in training coordination, preferably in the pharmaceutical, biotech, or healthcare industry.
- Familiarity with pharmaceutical sales processes, compliance requirements, and industry terminology.
- Strong organizational and project management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in Microsoft Office Suite and Learning Management Systems (e.g., Veeva, Cornerstone, SAP SuccessFactors).
- Experience supporting field sales teams or commercial operations.
- Knowledge of adult learning principles and instructional design.
- Ability to manage multiple projects in a fast-paced, regulated environment.
- Experience with CRM tools (e.g., Salesforce) and digital training platforms.
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
Why Syneos Health? We partner with industry experts to solve and execute against today's toughest commercialization challenges facing the world's leading healthcare companies. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities on our Commercial Operations and Leadership teams. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.
Work Here Matters Everywhere | How are you inspired to change lives?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
As a Syneos Health freelance, temporary, or contract employee, you may be eligible to participate in the Company 401k match and benefits such as paid time off or benefits through provisions in the Affordable Care Act or State-specific requirements depending on the terms of your employment. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements for temporary/freelance/contract employees.