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Product Brand Manager, Omnichannel

Syneos Health Commercial Solutions
Morristown, NJ Full Time
POSTED ON 3/21/2026 CLOSED ON 4/19/2026

What are the responsibilities and job description for the Product Brand Manager, Omnichannel position at Syneos Health Commercial Solutions?

Description

Location: Morristown, NJ (on‑site 3 days/week; local preferred; travel & hotel covered for non‑local)

Contract: 3–6 months with potential for direct hire

About The Role

Seeking a Product Brand Manager, Omnichannel (Consultant) to support the development and execution of field‑based omnichannel initiatives and patient‑focused marketing materials. Reporting to the Director, Omnichannel & Patient, this role will play a critical, hands‑on role in translating strategy into coordinated, field‑ready programs that enhance customer and patient engagement. The ideal candidate is execution‑oriented, collaborative, and comfortable operating in a fast‑moving commercial environment.

Key Responsibilities

Field Omnichannel Initiative Development

  • Lead the development and execution of field omnichannel initiatives that support commercial and engagement objectives.
  • Coordinate across channels (field‑delivered, digital, and non‑personal) to ensure a consistent and aligned customer experience.
  • Partner closely with Sales leadership and Training to ensure omnichannel programs are practical, deployable, and well-adapted in the field.

Patient Materials Development & Execution

  • Lead development of patient‑facing materials, ensuring clarity, compliance, and alignment with brand and patient strategy.
  • Manage end‑to‑end execution, including briefing, content development, review, production, and deployment.
  • Ensure materials effectively support patient education, engagement, and access across relevant touchpoints.

Cross‑Functional Collaboration

  • Work closely with Omnichannel, Brand, Sales, Medical, Legal, and Regulatory partners to ensure timely and compliant execution.
  • Incorporate feedback from field teams and internal stakeholders to continuously optimize materials and programs.
  • Support alignment between headquarters strategy and field execution.

Vendor & Project Management

  • Manage agencies and external vendors to deliver assets on time and within scope.
  • Maintain clear timelines, track deliverables, and flag risks or dependencies early.
  • Support documentation, routing, and readiness activities tied to program launches.

Qualifications

Must Have

  • 5–8 years of pharmaceutical or biotech experience in brand, omnichannel, or field‑focused marketing roles.
  • Demonstrated experience leading field omnichannel initiatives and/or patient marketing materials development.
  • Strong collaboration skills with Sales and cross‑functional partners.
  • Ability to manage multiple projects simultaneously with strong attention to detail and execution.
  • Comfortable working on‑site in Morristown, NJ, three days per week (local preferred; travel & hotel covered for non‑local).

Nice to Have

  • Experience supporting specialty, rare disease, or chronic disease brands.
  • Familiarity with omnichannel enablement tools and promotional material review processes.
  • Prior consultant or contract experience in a commercial marketing environment.

TSP is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Salary.com Estimation for Product Brand Manager, Omnichannel in Morristown, NJ
$146,341 to $183,428
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