DHA Patient Safety Assistant Coordinator

Synensys Global is seeking a detail-oriented Patient Safety Assistant Coordinator to support patient safety, quality improvement, and risk management initiatives within a Military Treatment Facility (MTF). In this role, you will collect, analyze, and interpret patient safety data from multiple sources to identify trends, assess risks, and support performance improvement efforts that enhance patient outcomes and organizational safety. The ideal candidate combines strong analytical and communication skills with a passion for healthcare quality, continuous improvement, and fostering a culture of safety in a complex military healthcare environment.

Key Responsibilities:

• Collect, analyze, and interpret data from the Joint Patient Safety Reporting (JPSR) System, event reports, Process Improvement (PI) projects, and other relevant sources to support the Medical Treatment Facility (MTF) Patient Safety (PS) Program.
• Develop and present datadriven reports, dashboards, graphs, charts, and other analytical products that transform raw data into actionable information for patient safety improvement initiatives.
• Support the identification of patient safety priorities, performance trends, and improvement targets across the MTF.
• Assist in ensuring compliance with Defense Health Agency (DHA) and Department of War (DoW) patient safety directives, policies, and reporting requirements.
• Contribute to the preparation and submission of monthly and annual patient safety reports for MTF leadership and DHA stakeholders.
• Provide support for patient safety risk assessment activities, including: o Failure Mode and Effects Analyses (FMEAs)
• Proactive Risk Assessments (PRAs) oRoot Cause Analyses (RCAs)
• Collaborate with clinical and nonclinical staff to identify, assess, and mitigate risks throughout all areas of the MTF.
• Monitor patient safety event reporting processes in partnership with the Patient Safety Manager (PSM) to ensure compliance with DHAPM 6025.13, Volume 2 requirements.
• Review, analyze, and track patient safety events to identify trends, recommend corrective actions, and support continuous quality improvement efforts.
• Coordinate with DHA quality, risk management, and process improvement personnel as needed to address patient safety concerns and improve outcomes.
• Collect, organize, and present findings from event reviews, RCAs, PRAs, and other patient safety activities to develop and communicate lessons learned across the MTF.
• Disseminate patient safety information, best practices, and recommendations to clinical consultants, subject matter experts (SMEs), and MTF staff.
• Serve as a resource and advisor to MTF personnel regarding patient safety and performance improvement methodologies, including: o Flowcharting
• Process mapping oStatistical process control
• Data analysis techniques
• Support the development and implementation of proactive patient safety strategies and tools designed to enhance and sustain a culture of safety.
• Research, identify, and promote industry best practices and innovative risk reduction methodologies applicable to military healthcare environments.
• Assist in developing creative and effective approaches to risk control by applying successful patient safety principles and practices from healthcare and other highreliability organizations.
• Prepare comprehensive annual analytical reports summarizing patient safety program performance, trends, outcomes, and improvement opportunities.
• Present analytical findings and recommendations to MTF leadership and key stakeholders to support informed decisionmaking and strategic patient safety initiatives.
• Support the transformation of complex healthcare data into meaningful information that drives performance improvement and patient safety excellence.

We offer a comprehensive benefits package, including medical, dental, and vision insurance; company-paid life insurance; short- and long-term disability coverage; paid time off; 10 paid company holidays; and a 401(k) plan with company matching contributions

Synensys is a veteran-owned small business providing consulting, learning, and analytical services to healthcare organizations to improve patient safety, team performance, and other key organizational performance outcomes. Our team is multi-disciplinary, representing extensive experience in medicine, nursing, management, instructional design, customer service, engineering, and information technology.

We have partnered with over 500 healthcare organizations in 14 countries including government, military health, public and private hospitals, clinics, and office-based practices.

About Synensys LLC

Synensys was founded to address safety and quality gaps in high-risk industries such as Healthcare, Aviation, and Defense. These gaps or hazards lead to financial losses, serious injury, loss of organizational reputation, and even death. Our founder, Dr. Stephen Powell, experienced the death of his father in 2002 due to a preventable medical error. He quickly realized that his family’s loss was not unique or an isolated incident. Preventable patient harm and death due to medical errors became the third leading cause of death in the U.S. Dr. Powell believed we could do better, and 20 years later, Synensys has helped over 500 high-risk organizations in the U.S. and 11 other countries achieve better outcomes through the development of safer systems and operators.