What are the responsibilities and job description for the SCADA Technician position at Synectics Inc.?
Descriptions
Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.
Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.
Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.
Synectics is an equal opportunity employer.
- The Gas SCADA Technician provides technical and operational support to Gas SCADA Engineers, who are responsible for maintaining and supporting the Supervisory Control and Data Acquisition (SCADA) systems used to monitor and control gas operations.
- This role assists in ensuring system reliability, data integrity, and timely technical support to operations teams.
- The position requires strict adherence to quality, compliance, and regulatory standards established by the Pipeline and Hazardous Materials Safety Administration (PHMSA) and the Michigan Public Service Commission (MPSC).
- First-Level Technical Support: Provide initial troubleshooting and resolution for SCADA-related issues, escalating as needed.
- On-Call Responsibilities: Participate in a weekly rotation schedule (approximately one week per month) to provide after-hours support for SCADA systems.
- PI Historian Outputs & Maintenance: Create and maintain outputs for the PI Historian system sourced from Monarch SCADA, including configuration updates, data validation, and support for project-related enhancements.
- Database Maintenance: Perform maintenance and updates on SCADA databases and modem databases to support project work, ensuring data integrity and system reliability.
- Documentation: Maintain accurate records of system changes, troubleshooting steps, and resolutions.
- Create Standard Operating Procedures (SOPs), job aids, and best practice white papers to support consistent operations and knowledge sharing.
- Support SCADA Engineering Team & Project Documentation: Collaborate with the SCADA Engineering Team to implement system enhancements, troubleshoot complex issues, and assist with technical projects.
- Maintain records and documentation for SCADA engineers, including system configurations, test results, and implementation plans.
- Bachelor's degree preferred, Associate's degree may be considered with a candidate with at least 2 years experience.
- Strong Communication Skills: Ability to clearly convey technical information to both technical and non-technical audiences.
- Microsoft 365: Proficiency in Word, Excel, PowerPoint, and Teams for documentation and collaboration.
- Power Platform: Experience with tools such as Power BI, Power Automate, or Power Apps for reporting and workflow automation.
- SCADA Experience: Familiarity with SCADA systems, preferably Monarch SCADA, including data flow and operational processes.
- CAD Experience: Ability to work with CAD tools for reviewing or updating system drawings and schematics.
- IT Support Experience: Background in troubleshooting hardware/software issues, networking basics, and system connectivity.
Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.
Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.
Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.
Synectics is an equal opportunity employer.