Senior Business Analyst

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20 years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 16,700 , and has 57 offices in 22 countries within key global markets.

Job Description:

We are seeking an experienced Counterparty Credit Risk (CCR) Technical Business Analyst to support and enhance our platforms covering Exposure Management, Credit Risk Reporting, and Risk Analytics, working closely with business and technical teams. The role involves translating requirements, optimizing processes, and ensuring reliable support for critical risk functions. The ideal candidate combines CCR domain knowledge, strong analytical skills, and technical fluency to drive system improvements and support strategic objectives.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within New York, NY is $140k - $155k/year & benefits (see below).

Key Responsibilities:

Business Analysis & Application Support for Exposure Management

• Collaborate with stakeholders and tech teams to gather, analyze, and document requirements for EM applications, including EPE/PFE calculations, limit monitoring, intraday pre-trade analysis, and exposure reports.
• Translate business needs into process diagrams, user stories, functional specs, data mappings, and test plans to support system improvements and incident resolution.
• Act as a primary liaison ensuring CCR priorities are well understood and implemented accurately by technical teams.

Incident, Problem, & Change Management

• Serve as the main contact for high-impact production incidents affecting exposure reporting, limit breaches, intraday analysis, and regulatory deliverables.
• Conduct root cause analysis to resolve issues such as calculation errors or data discrepancies, implementing permanent fixes to prevent recurrence.
• Uphold change and release governance standards in line with organizational policies, DevOps practices, and audit requirements.

Operations & Continuous Improvement

• Assess current CCR workflows, incident trends, data reconciliation, and operational procedures to identify opportunities for streamlining and control enhancements.
• Define and monitor key operational metrics related to application performance, data quality, and incident response.
• Standardize and document business processes, support procedures, and control points to improve operational stability.

Platform Reliability & Automation

• Identify automation opportunities to enable self-healing processes for batch jobs, data validation, and recovery.
• Work with Engineering and Infrastructure teams to improve system observability, alerting, capacity planning, and overall resilience.
• Support disaster recovery/disaster backup planning, including regular testing and documentation.

Regulatory, Audit & Risk Controls

• Ensure EM applications comply with regulatory, audit, security, and risk management standards.
• Lead engagement with internal audit and regulatory exams, demonstrating control maturity.
• Maintain IT control frameworks covering access, changes, and data integrity across relevant teams.

Required Qualifications:

• Overall 12 years of IT experience is required
• Hands-on experience of Business Analysis within financial services technology
• Extensive experience supporting risk, exposure management, or front-office/risk applications.
• Proven track record working with business stakeholders, development, QA, and support teams in a regulated environment.
• Bachelor’s degree in computer science, Information Systems, Finance, Mathematics, or related field.

Technical & Domain Knowledge

• Deep understanding of Counterparty Credit Risk and Exposure Management concepts, including derivatives lifecycle, market data, PFE, EPE, collateral, margin processes, limits, stress testing, and scenario analysis.
• Experience with risk platforms involving batch and intraday data flows, reconciliation, and reporting.
• Ability to work with SQL, data analysis tools, ETL workflows, and system dependencies.
• Skilled in creating BRDs, functional specs, process flows, test cases, and data mappings.
• Familiar with tools like JIRA, Confluence, ServiceNow, and reporting/analytics platforms.
• Knowledge of SDLC, Agile methodologies, testing processes, and change management.

Leadership & Soft Skills

• Strong analytical and problem-solving capabilities, adept at translating complex issues into actionable requirements.
• Excellent communication skills for engaging with diverse stakeholders.
• Organized, capable of managing multiple tasks in a fast-paced environment.
• Self-driven, detail-oriented, and capable of working independently or collaboratively.
• Skilled in facilitating discussions, resolving ambiguity, and aligning team members.
• A proactive team player with a strong sense of ownership and accountability.

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 57 offices in 22 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.