What are the responsibilities and job description for the Enterprise Sales Development Representative - North America position at Syncron?
Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Service Lifecycle Management Platform offers domain-fit solutions for:
We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees.
With this we are winning the hearts and minds of world-leading organizations, such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi.
About The Role
As an Enterprise Sales Development Representative at Syncron, you’ll be on the front lines of our growth efforts—identifying new business opportunities, engaging potential customers, and supporting our sales team by qualifying leads and building a strong pipeline. You’ll thrive in this role if you’re proactive, curious, and motivated by both individual success and team collaboration.
What would you do?
The world is changing. Manufacturing companies are shifting from selling products to delivering services. And we are driving this transformation together with our Customers, by helping them reduce costs and manual processes. We are guiding them on their journey towards a fully connected service experience and making their brand stronger.
Our goal: to make the complex simple.
Visit syncron.com to get to know us better!
If you encounter any case of potential ethical or laws violations, you may submit a report to a dedicated Syncron Whistleblowing Platform here.
You may request Syncron Whistleblowing Procedure via the „ask a question” tab available here.
- Supply Chain optimization,
- Pricing strategy,
- Service Fulfillment (e.g. warranty management, field service management, service parts management, knowledge management).
We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees.
With this we are winning the hearts and minds of world-leading organizations, such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi.
About The Role
As an Enterprise Sales Development Representative at Syncron, you’ll be on the front lines of our growth efforts—identifying new business opportunities, engaging potential customers, and supporting our sales team by qualifying leads and building a strong pipeline. You’ll thrive in this role if you’re proactive, curious, and motivated by both individual success and team collaboration.
What would you do?
- Identify and qualify leads through research, outbound prospecting, and inbound inquiries, focusing on the assigned Core market segment.
- Build and nurture relationships with prospects, uncovering their needs and clearly articulating Syncron’s value proposition.
- Transition high-potential leads to Client Executives for further follow-up and discovery.
- Maintain accurate records of sales activities in Salesforce and follow lead qualification processes.
- Make a minimum of 5 outbound connects daily to key personas, leveraging tools such as LinkedIn Sales Navigator to drive engagement and awareness.
- Collaborate with Client Executives and cross-functional teams to align outreach and messaging strategies.
- Consistently meet weekly activity goals and KPIs using an agreed-upon scorecard.
- Dedicate time to mentoring newer team members, sharing outreach strategies, and contributing to team meetings and morale.
- Identify and propose improvements to workflows, outreach strategies, and tool usage to drive better results.
- Act as a champion for internal tools, sharing feedback and success stories to help enhance team performance.
- 2–4 years of experience in sales or business development, ideally within enterprise software, supply chain, pricing, or field service management.
- Experience with SaaS solutions is strongly preferred.
- A strong communicator who is comfortable engaging with stakeholders at various levels.
- Organized, self-motivated, and goal-oriented, with a proactive approach to challenges.
- Team-oriented with a growth mindset and interest in mentoring and learning from peers.
- Comfortable working in a fast-paced environment with evolving priorities.
- Impactful Work, Global Reach – Be part of a purpose-driven company helping global manufacturers transform their aftermarket business, all while working remotely across North America.
- Career Growth & Learning – We invest in our people with ongoing development, mentorship, and opportunities to grow across functions and regions.
- Competitive Pay & Benefits – Enjoy a strong compensation package, bonus potential, comprehensive health coverage, and generous time off to support your life outside of work.
The world is changing. Manufacturing companies are shifting from selling products to delivering services. And we are driving this transformation together with our Customers, by helping them reduce costs and manual processes. We are guiding them on their journey towards a fully connected service experience and making their brand stronger.
Our goal: to make the complex simple.
Visit syncron.com to get to know us better!
If you encounter any case of potential ethical or laws violations, you may submit a report to a dedicated Syncron Whistleblowing Platform here.
You may request Syncron Whistleblowing Procedure via the „ask a question” tab available here.