What are the responsibilities and job description for the Operations Supervisor Multiple Shifts position at Syncreon and Careers?
About the Role
Lead, train, schedule, and mentor a team of Data Center Technicians.
Monitor data center infrastructure, including power, cooling, hardware installations, and network systems.
Ensure timely incident response, root cause analysis, and resolution of technical issues.
Oversee workflow management, ticketing systems, work orders, and task assignments.
Ensure compliance with safety procedures, security protocols, and company policies.
Maintain accurate documentation for equipment, inventory, and operational processes.
Partner with IT, Engineering, Facilities, and Security teams to support seamless operations.
Coordinate preventive maintenance and support vendor activities.
Provide shift reports and communicate issues or escalations to management.
Support start-up environment initiatives such as process development, continuous improvement, and scaling operations.
Qualifications
3 years of experience in data center operations, IT infrastructure, facilities, or a related technical environment.
1 years of leadership or supervisory experience preferred.
Strong working knowledge of data center systems (power, cooling, hardware installation, cabling, network fundamentals).
Ability to lead and motivate a team in a fast-paced, 24/7 environment.
Excellent troubleshooting, communication, and organizational skills.
Familiarity with ticketing/work order systems and standard operating procedures.
Ability to walk, lift up to 40 lbs, work in hot/cold environments, and perform physical tasks as required.
Willingness to work assigned shift (1st, 2nd, 3rd, or weekend) and support occasional overtim
Preferred Skills
Experience in a start-up or rapidly scaling operational environment.
Certifications such as CompTIA Server , Network , Data Center Certified Associate (DCCA), or similar.
Exposure to lean processes or continuous improvement frameworks.
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.
The DP World family comprises of syncreon, Imperial and P&O.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
About the Role
Lead, train, schedule, and mentor a team of Data Center Technicians.
Monitor data center infrastructure, including power, cooling, hardware installations, and network systems.
Ensure timely incident response, root cause analysis, and resolution of technical issues.
Oversee workflow management, ticketing systems, work orders, and task assignments.
Ensure compliance with safety procedures, security protocols, and company policies.
Maintain accurate documentation for equipment, inventory, and operational processes.
Partner with IT, Engineering, Facilities, and Security teams to support seamless operations.
Coordinate preventive maintenance and support vendor activities.
Provide shift reports and communicate issues or escalations to management.
Support start-up environment initiatives such as process development, continuous improvement, and scaling operations.
Qualifications
3 years of experience in data center operations, IT infrastructure, facilities, or a related technical environment.
1 years of leadership or supervisory experience preferred.
Strong working knowledge of data center systems (power, cooling, hardware installation, cabling, network fundamentals).
Ability to lead and motivate a team in a fast-paced, 24/7 environment.
Excellent troubleshooting, communication, and organizational skills.
Familiarity with ticketing/work order systems and standard operating procedures.
Ability to walk, lift up to 40 lbs, work in hot/cold environments, and perform physical tasks as required.
Willingness to work assigned shift (1st, 2nd, 3rd, or weekend) and support occasional overtim
Preferred Skills
Experience in a start-up or rapidly scaling operational environment.
Certifications such as CompTIA Server , Network , Data Center Certified Associate (DCCA), or similar.
Exposure to lean processes or continuous improvement frameworks.
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.
The DP World family comprises of syncreon, Imperial and P&O.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
Nearest Major Market: Kansas City
Job Segment: Operations Manager, Logistics, Data Center, Facilities, Supply Chain, Operations, Technology