Demo

EDI Specialist

Syncreon and Careers
Charlotte, NC Full Time
POSTED ON 3/17/2026
AVAILABLE BEFORE 5/17/2026

EDI Specialist – Job Description

Overview

The EDI Specialist / Analyst will have expertise in Sterling B2B Integrator or Cleo Clarify, IBM MQ, and Cleo Harmony B2B tools. This role is responsible for EDI map development, B2B partner management, and production support.

The position will also manage technology roadmaps and provide support for core software, data, and EDI infrastructure components within the B2B integration team.

The ideal candidate will have experience designing, developing, and implementing EDI solutions to support both new customer launches and existing business operations.

Candidates should have experience working with multiple data formats including:

  • EDIFACT

  • X12

  • XML

  • CSV

  • VDA

  • IDOC

  • JSON

As well as communication protocols such as:

  • AS2

  • SFTP

  • FTPS

  • MQ

  • OFTP

  • API integrations

Business Impact

This role directly impacts the company’s operational capabilities, business services, and ability to support customers.

The position participates in an on-call rotation to support 24/7 production operations.

Key Responsibilities

EDI Development & Integration

  • Configure and manage EDI setups, mappings, and envelope configurations

  • Develop and maintain EDI maps for X12, EDIFACT, and XML formats

  • Design, develop, and implement EDI integration solutions

  • Support new customer implementations and onboarding

Partner & System Management

  • Manage and maintain B2B partner EDI setups

  • Modify existing partner configurations to meet internal and external requirements

  • Work closely with business users regarding Sterling Integrator mappings

Production Support & Troubleshooting

  • Diagnose and troubleshoot complex EDI and integration issues

  • Restore services and perform root cause analysis

  • Provide ongoing production support for integration systems

Technical Requirements

EDI Platforms & Integration Tools

  • Sterling B2B Integrator or Cleo Clarify

  • Cleo Harmony B2B Tools

  • IBM MQ

Data Formats & Mapping

  • X12

  • EDIFACT

  • XML

  • CSV

  • JSON

  • VDA

  • IDOC

Communication Protocols

  • AS2

  • SFTP

  • FTPS

  • MQ

  • OFTP

  • API integrations

Security & Encryption

  • SSL Certificates

  • SSH Keys

  • PGP Encryption

Systems & Databases

  • Unix / Linux operating systems

  • SQL queries with Oracle Database

Additional Tools

  • Microsoft Office Suite (Word, Excel, PowerPoint)

Teamwork & Communication

  • Communicate effectively with cross-functional teams

  • Provide timely updates on incidents and progress

  • Write and maintain clear technical documentation

  • Work independently and manage workload efficiently


About the Role

How you will contribute

  • Coordinates trading partner’s and the company's Global EDI/EC requirements, standards, and communication protocols
  • Coordinates and assists in level 1 technical support and troubleshooting of Electronic Data Interchange (EDI) transactions
  • Communicate system and interface availability, modifications, and problems to internal and external stakeholders as needed and according to established policies and procedures.
  • Manages and facilitates all VAN communications, requirements, and setups with trading partners
  • Manages customer B2B portals for security access and notifications to users
  • Solid understanding of all general EDI concepts, communication protocols, and messaging standards including but not limited to ANSI x/12, UN/EDIFACT, XML, SAP IDOC, etc.
  • Analyzes new EDI/EC requirements, opportunities, identifies business impact, and defines system scope.
  • Maintain detailed knowledge of where and how assigned disciplines are utilized across the organization, including developing a baseline level of knowledge and providing support for EDI/EC integration
  • Establishes and maintains electronic trading partner relationships, identifying and evaluating new partner requirements and ensures that visibility of these requirements is maintained at all levels of the organization
  • Manages trading partner relationships/requirements and works with a wide variety of users and business managers to ensure visibility of customer requirements.
  • Identifies, documents, and communicates trading partners EDI communications requirements such as VAN, AS2, FTP, SFTP, etc., to stakeholders
  • Performs unit testing on transaction map development and EDI work flow ensuring customer requirements are met and expected inputs and outputs meet the requirements of the backend and customer’s systems
  • Other duties as assigned

Your Key Qualifications

  • Associate or Bachelor degree required in Business, Computer Science, Information Technology and or significant relevant experience with a combination of equivalent professional training and certifications.
  • Prior experience in an EDI position with knowledge of EDI systems – EBM Sterling Integration Suite preferred.
  • Experience operating an EDI system, including: communications, mapping, administration and coordination.
  • Tier One/OEM Automotive, Logistics, Technology company experience.
  • Technical knowledge: Database Technologies, Oracle, Progress, Natural, Web Technologies, SQL*Plus, and PL/SQL, Infrastructure Technologies, WMS, SAP/ERP Applications, Automotive, Technology, and Logistics customer applications, EDI Standards (EDIFACT, X12, Odette, VDA, XML, etc.), HPUX, Windows operating platforms.
  • EDI Applications:IBM Sterling Integrator Map Editor, Extended Rules, IBM Sterling Integrator Enveloping, IBM Sterling Integrator Scheduling, Deployment.
  • EDI Communication technologies (VAN, FTP, OFTP, ANX, TCP/IP, etc.).
  • Concepts, methodologies, and best practices with WMS, SAP, or other ERP applications.
  • Proficient with all Microsoft Office 2010 applications, including MS Visio.
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.
The DP World family comprises of syncreon, Imperial and P&O.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

EDI Specialist – Job Description

Overview

The EDI Specialist / Analyst will have expertise in Sterling B2B Integrator or Cleo Clarify, IBM MQ, and Cleo Harmony B2B tools. This role is responsible for EDI map development, B2B partner management, and production support.

The position will also manage technology roadmaps and provide support for core software, data, and EDI infrastructure components within the B2B integration team.

The ideal candidate will have experience designing, developing, and implementing EDI solutions to support both new customer launches and existing business operations.

Candidates should have experience working with multiple data formats including:

  • EDIFACT

  • X12

  • XML

  • CSV

  • VDA

  • IDOC

  • JSON

As well as communication protocols such as:

  • AS2

  • SFTP

  • FTPS

  • MQ

  • OFTP

  • API integrations

Business Impact

This role directly impacts the company’s operational capabilities, business services, and ability to support customers.

The position participates in an on-call rotation to support 24/7 production operations.

Key Responsibilities

EDI Development & Integration

  • Configure and manage EDI setups, mappings, and envelope configurations

  • Develop and maintain EDI maps for X12, EDIFACT, and XML formats

  • Design, develop, and implement EDI integration solutions

  • Support new customer implementations and onboarding

Partner & System Management

  • Manage and maintain B2B partner EDI setups

  • Modify existing partner configurations to meet internal and external requirements

  • Work closely with business users regarding Sterling Integrator mappings

Production Support & Troubleshooting

  • Diagnose and troubleshoot complex EDI and integration issues

  • Restore services and perform root cause analysis

  • Provide ongoing production support for integration systems

Technical Requirements

EDI Platforms & Integration Tools

  • Sterling B2B Integrator or Cleo Clarify

  • Cleo Harmony B2B Tools

  • IBM MQ

Data Formats & Mapping

  • X12

  • EDIFACT

  • XML

  • CSV

  • JSON

  • VDA

  • IDOC

Communication Protocols

  • AS2

  • SFTP

  • FTPS

  • MQ

  • OFTP

  • API integrations

Security & Encryption

  • SSL Certificates

  • SSH Keys

  • PGP Encryption

Systems & Databases

  • Unix / Linux operating systems

  • SQL queries with Oracle Database

Additional Tools

  • Microsoft Office Suite (Word, Excel, PowerPoint)

Teamwork & Communication

  • Communicate effectively with cross-functional teams

  • Provide timely updates on incidents and progress

  • Write and maintain clear technical documentation

  • Work independently and manage workload efficiently


About the Role

How you will contribute

  • Coordinates trading partner’s and the company's Global EDI/EC requirements, standards, and communication protocols
  • Coordinates and assists in level 1 technical support and troubleshooting of Electronic Data Interchange (EDI) transactions
  • Communicate system and interface availability, modifications, and problems to internal and external stakeholders as needed and according to established policies and procedures.
  • Manages and facilitates all VAN communications, requirements, and setups with trading partners
  • Manages customer B2B portals for security access and notifications to users
  • Solid understanding of all general EDI concepts, communication protocols, and messaging standards including but not limited to ANSI x/12, UN/EDIFACT, XML, SAP IDOC, etc.
  • Analyzes new EDI/EC requirements, opportunities, identifies business impact, and defines system scope.
  • Maintain detailed knowledge of where and how assigned disciplines are utilized across the organization, including developing a baseline level of knowledge and providing support for EDI/EC integration
  • Establishes and maintains electronic trading partner relationships, identifying and evaluating new partner requirements and ensures that visibility of these requirements is maintained at all levels of the organization
  • Manages trading partner relationships/requirements and works with a wide variety of users and business managers to ensure visibility of customer requirements.
  • Identifies, documents, and communicates trading partners EDI communications requirements such as VAN, AS2, FTP, SFTP, etc., to stakeholders
  • Performs unit testing on transaction map development and EDI work flow ensuring customer requirements are met and expected inputs and outputs meet the requirements of the backend and customer’s systems
  • Other duties as assigned

Your Key Qualifications

  • Associate or Bachelor degree required in Business, Computer Science, Information Technology and or significant relevant experience with a combination of equivalent professional training and certifications.
  • Prior experience in an EDI position with knowledge of EDI systems – EBM Sterling Integration Suite preferred.
  • Experience operating an EDI system, including: communications, mapping, administration and coordination.
  • Tier One/OEM Automotive, Logistics, Technology company experience.
  • Technical knowledge: Database Technologies, Oracle, Progress, Natural, Web Technologies, SQL*Plus, and PL/SQL, Infrastructure Technologies, WMS, SAP/ERP Applications, Automotive, Technology, and Logistics customer applications, EDI Standards (EDIFACT, X12, Odette, VDA, XML, etc.), HPUX, Windows operating platforms.
  • EDI Applications:IBM Sterling Integrator Map Editor, Extended Rules, IBM Sterling Integrator Enveloping, IBM Sterling Integrator Scheduling, Deployment.
  • EDI Communication technologies (VAN, FTP, OFTP, ANX, TCP/IP, etc.).
  • Concepts, methodologies, and best practices with WMS, SAP, or other ERP applications.
  • Proficient with all Microsoft Office 2010 applications, including MS Visio.
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.
The DP World family comprises of syncreon, Imperial and P&O.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.


Nearest Major Market: Charlotte
Job Segment: Logistics, Developer, XML, Supply Chain, Database, Operations, Technology

Salary.com Estimation for EDI Specialist in Charlotte, NC
$74,757 to $91,219
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