VP, Front-End Software Engineering Manager

Job Description:

Role Summary/Purpose:

Synchrony is one of the largest consumer financial services companies in the U.S., serving over 60 million customers and processing more than $150 billion annually. We power the digital experiences behind hundreds of brand partners—experiences that must work seamlessly and securely at scale.

We’re looking for a leader who blends deep technical expertise with a people-first approach to managing engineering teams. In this role, you’ll guide multiple front-end teams and technical leaders, ensuring our talent is set up for success, our delivery is predictable and high-quality, and our engineering community continues to grow stronger together.

You’ll act as a bridge between engineering, product, and design, removing friction, fostering innovation, and keeping our teams aligned to both business priorities and best practices. This isn’t a “manage from a distance” role; you’ll coach, step in when needed, and be accountable for the health, output, and cohesion of your teams.

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

What You’ll Do:

People & Talent

• Ensure optimal staffing levels and manage staffing transitions thoughtfully.

• Qualify and hire top-tier engineering talent, coordinating with vendors and internal partners.

• Manage direct reports, coach technical leads on Synchrony’s ecosystem, and address performance or interpersonal issues promptly.

• Support onboarding and goal setting for new hires.

Community of Practice & Developer Experience

• Foster a culture of continuous improvement, innovation, and best practice adoption across the front-end engineering community.

• Maintain and create documentation, ensuring knowledge is shared and accessible.

• Identify and resolve inefficiencies or friction in developer experience.

• Meet regularly with peers to identify and address common challenges.

Strategic Planning & Delivery

• Ensure plans align with CoP goals and best practices, avoiding duplication of effort.

• Review quarterly plans before commitment to flag risks or misalignments early.

• Maintain an understanding of and champion common architectural patterns used across the organization.

• Step in to resolve conflicts between product, design, and engineering, reducing delivery “swirl.”

• Support tech leads when needed—rolling up your sleeves when the situation calls for it.

Cross-Functional Collaboration

• Build strong relationships with Product, Design, Backend, and other partner teams.

• Connect with agile train leadership monthly to identify operational improvements.

• Promote collaboration across teams to deliver cohesive, customer-focused solutions.

Production & Operational Excellence

• Provide on call support and step in during escalations.

• Ensure high-quality, scalable, and maintainable front-end solutions.

• Drive CI/CD best practices using our deployment stack.

Qualifications

• Bachelor’s degree in Computer Science or related field, plus 5 years of experience in web application development, design, and architecture.

• Proven experience leading people on high-performing teams.

• Strong background in ReactJS, TypeScript, NextJS, Cypress

• Experience with AWS cloud services

• Familiarity with CI/CD pipelines, automated testing, and modern DevOps practices.

• Strong communication skills and the ability to influence across organizational levels.

• Ability and flexibility to travel for business as required

Why You’ll Love This Role

• Impact at scale: Your work will influence not just your teams, but engineering practices across Synchrony.

• People-first leadership: You’ll mentor, coach, and grow talent—while still having the chance to get hands-on when needed.

• Collaboration-focused: You’ll be the connective tissue between engineering and the rest of the business.

• Continuous improvement: We’re serious about building better—whether that’s process, tooling, or technical execution.

If you want to lead with purpose, elevate engineering culture, and still stay close to the code, this is your role. Apply now and help us shape the future of front-end engineering at Synchrony.

Grade/Level: 12

The salary range for this position is 135,000.00 - 230,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group: