What are the responsibilities and job description for the Salesforce Product Owner position at Synchrony Systems, Inc.?
Job Details:
Title: Salesforce Product Owner
Location: Waltham, MA (Onsite Position)
Duration: Fulltime Position
Job Description
Must Have Technical/Functional Skills
Strong knowledge of Salesforce CRM and Service Cloud (case management, customer service)
Understanding of:
• Data model & integrations
• APIs & middleware (MuleSoft preferred)
• Workflows, flows, and automation
• Product Ownership & Agile Skills
• Backlog management & prioritization
• Writing clear user stories with acceptance criteria
• Strong stakeholder management
• Experience with SAFe / Agile frameworks
• Ability to balance business value, technical constraints, and delivery timelines
Nice-to-Have
• SQL knowledge
• Utility experience