What are the responsibilities and job description for the Technical Writer position at Synapse Business Systems?
- 7 years of experience in technical writing within enterprise IT or infrastructure environments.
- Strong understanding of multi-environment architecture (DEV, QA, PROD).
- Proven experience preparing BOMs, system architecture documentation, and operational runbooks.
- Solid knowledge of networking concepts (IP addressing, ports, protocols, firewalls).
- Experience with security accreditation and compliance documentation.
- Familiarity with ITIL processes and enterprise governance frameworks.
- Proficiency in MS Office, Visio (or similar diagramming tools), and documentation platforms (e.g., Confluence, SharePoint).
- Excellent analytical, stakeholder management, and communication skills.
Salary : $50 - $60