What are the responsibilities and job description for the Application Analyst position at SynapOne?
Job Title:Applications Analyst
Location: One Boston Medical Center Place, Boston, MA 02118
Work Type: Hybrid (Onsite 11/3–11/14, Remote otherwise)
Contract Duration: 10/27/2025 – 01/24/2026
Hours: 40 hrs/week, 8:00 AM – 4:30 PM EST
The ASAP Applications Analyst serves as both a business specialist and technology generalist, aligning technology solutions with business strategies. This individual acts as a technical liaison between business units and IT, ensuring that systems meet operational needs and strategic objectives. The analyst will evaluate, design, and recommend technology solutions while maintaining credibility with both customer management and IT personnel.
Key Responsibilities:
- Identify opportunities to apply technology to improve business processes.
- Advise stakeholders on system functionality, costs, benefits, and implementation requirements.
- Act as a liaison between business users, IT, and external vendors.
- Understand business problems and translate them into technical requirements.
- Develop project documentation and technical specifications.
- Support multiple projects simultaneously within cross-functional teams.
- Communicate effectively across departments and leadership levels.
- Apply analytical and conceptual skills to solve complex technical challenges.
Required Qualifications:
- Associate’s degree or equivalent experience (Bachelor’s preferred).
- Minimum 2 years of experience in either:
- Business systems analysis across multiple hardware/software platforms, or
- Business unit experience working closely with IT on systems implementation.
- Strong understanding of business processes and technology alignment.
- Excellent written and verbal communication skills.
- Familiarity with project management concepts and tools.
- Strong problem-solving and conceptual thinking abilities.
- Proficiency in Microsoft Office Suite.
Preferred/Desired Skills:
- Experience in business process re-engineering or process improvement initiatives.
- Experience using technology strategically to enhance business growth.
- Prior involvement in planning and executing projects involving internal teams and vendors.
- HL7 knowledge is a plus.
Soft Skills:
- Team-oriented, adaptable, and enthusiastic.
- Strong interpersonal communication and stakeholder management.
- Ability to translate technical concepts into clear business terms.